At a Glance
- Tasks: Lead the housekeeping team, ensuring top-notch cleanliness and guest satisfaction.
- Company: A stylish lifestyle hotel in the heart of Mayfair, redefining luxury.
- Benefits: Up to £45,000 package, cashback healthcare, meals on duty, and team events.
- Other info: Opportunities for career development and employee recognition awards.
- Why this job: Join a dynamic team and make a real impact in a vibrant hotel environment.
- Qualifications: Previous managerial experience in housekeeping at 4 or 5-star hotels.
The predicted salary is between 45000 - 45000 € per year.
Expect the unexpected... Curious, engaging, witty and effortlessly intuitive: we are a new generation of lifestyle hotel delivering the unexpected in the heart of Mayfair. A stylish, imaginative home for the modern traveller, we redefine what it means to be a London hotel. A place where city meets country, where past meets present, and where you'll find luxury and character in equal measure. Located on Half Moon Street alongside Piccadilly, The Mayfair Townhouse hosts 172 rooms & suites, The Dandy Bar, private gym and versatile event spaces.
What's in it for you as Deputy Head Housekeeper?
- Up to £45,000 package including tronc
- Cashback healthcare cover
- Career development on your Mayfair journey with recognised training providers
- Employee recognition awards
- 25% discount on all food and beverage
- Meals included on duty
- Wellbeing calendar of events
- Cycle to work / safe bike store
- Season ticket loan support
- Refer a friend incentive
- Team social events, seasonal gifts and much more...
About you as Deputy Head Housekeeper:
- Previous senior or managerial experience within housekeeping
- Experience in at least 4 or 5 star hotels is desirable
- Cool, calm and collected working in a busy department daily
- Excellent communication details with team, managers and guests
- Demonstrate professional and high standards in all areas of the role
Key responsibilities of the Deputy Head Housekeeper role:
- Take ownership of the department in the Executive Housekeeper's absence
- Support with team training, inductions, ongoing development and appraisals of team performance
- Support the Executive Housekeeper with departmental projects aimed at improving operational efficiency, sustainability, guest experience, or cost optimisation
- Complete required administrative duties including system knowledge as per company standards
- Support the Executive Housekeeper with meeting departmental targets
- Hold regular meetings with the team to ensure effective communication
- Conduct regular inspections of guest rooms, public areas, and back-of-house areas to ensure cleanliness, maintenance, and presentation standards are consistently achieved
We are looking for passionate people to join our Dandy team! If this role is of interest to you, then please apply now!
Deputy Head Housekeeper employer: Chewton-Glen-Hotel-
At The Mayfair Townhouse, we pride ourselves on being an exceptional employer, offering a vibrant work culture that celebrates creativity and individuality in the heart of London. With competitive packages, comprehensive career development opportunities, and a strong emphasis on employee wellbeing, we ensure our team members feel valued and supported. Join us for a rewarding journey where your contributions are recognised, and enjoy unique perks like discounts on dining and engaging team events.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy Head Housekeeper
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on The Mayfair Townhouse. Understand their vibe and values so you can show how you fit right in with their stylish and imaginative approach.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to housekeeping management. Think about your previous experiences and how they align with the role of Deputy Head Housekeeper. We want to hear your stories!
✨Tip Number 3
Show off your people skills! As a Deputy Head Housekeeper, you'll be leading a team. Be ready to discuss how you've trained or motivated staff in the past. We love to see candidates who can inspire others!
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you email to express your appreciation for the opportunity. It shows your enthusiasm and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Deputy Head Housekeeper
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We’re looking for someone who’s curious and engaging, so don’t be afraid to show us what makes you unique. A touch of wit can go a long way in making your application stand out.
Tailor Your Experience:Make sure to highlight your previous senior or managerial experience in housekeeping. We want to see how your background aligns with our expectations, especially if you've worked in 4 or 5-star hotels. Be specific about your achievements and how they relate to the role.
Communicate Clearly:Excellent communication is key in this role, so ensure your application reflects that. Use clear and concise language, and make sure to proofread for any errors. We appreciate attention to detail, just like you would in your housekeeping duties!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our Dandy team!
How to prepare for a job interview at Chewton-Glen-Hotel-
✨Know Your Stuff
Before the interview, make sure you’re familiar with the hotel’s ethos and values. Research The Mayfair Townhouse and understand what makes it unique. This will help you connect your experience in housekeeping to their vision of delivering an unexpected luxury experience.
✨Showcase Your Leadership Skills
As a Deputy Head Housekeeper, you'll need to demonstrate your managerial experience. Prepare examples of how you've successfully led a team, handled challenges, or improved operational efficiency in previous roles. Be ready to discuss how you can support the Executive Housekeeper in achieving departmental goals.
✨Communicate Effectively
Excellent communication is key in this role. Practice articulating your thoughts clearly and confidently. Think about how you would handle communication with both your team and guests, especially in busy situations. This will show that you can maintain professionalism under pressure.
✨Emphasise Your Attention to Detail
In housekeeping, attention to detail is crucial. Be prepared to discuss specific instances where your keen eye for detail has made a difference in guest satisfaction or operational standards. Highlight your ability to conduct thorough inspections and maintain high cleanliness standards.
