At a Glance
- Tasks: Create a warm and welcoming environment for guests by maintaining cleanliness and service standards.
- Company: Join a luxury hotel team known for its exceptional guest experiences.
- Benefits: Enjoy monthly service charge, 29 days leave, team events, and exclusive discounts.
- Other info: Part-time role with evening shifts, perfect for students or those seeking flexible hours.
- Why this job: Be part of a friendly team that values your contribution and offers growth opportunities.
- Qualifications: Attention to detail and a passion for customer service are essential.
The predicted salary is between 22000 - 26000 £ per year.
Aim of the role: As a member of the Housekeeping team covering across The Chelsea Townhouse & 11 Cadogan Gardens, you are the reason why our Guests keep coming back for more. As a Turndown Attendant you will consistently achieve the required standards of cleanliness, product presentation and customer care in all guest rooms and public areas in order to create a warm, friendly and comfortable environment for our guests.
Below are just some of the duties and responsibilities of a Turndown Attendant at 11 Cadogan Gardens & The Chelsea Townhouse:
- To be respectful when entering a guest's room, taking pride and being confident to complete the assigned tasks.
- To provide servicing of guest rooms with checking and replenishing of guest amenities.
- To ensure that all appliances, fixtures and fittings are safe and work in accordance with Health & Safety regulations and report any faults to the Head of Department.
- To make sure that Company Policy, the Vision Statement, and Departmental Objectives are followed and utilised at all times.
What we will offer you:
- Monthly service charge
- 29 days of annual leave, including bank holidays (pro rata)
- Regular team gatherings and appreciation events
- Complimentary team meals
- Exclusive team rates and friends & family rates at our Iconic Luxury Hotels
- Exclusive team rates with Relais & Chateaux properties worldwide
- Exclusive team rates with London & Regional properties worldwide
- Discounts on spa treatments and products
- Discounts on all food & beverage offerings including the Cookery School at Chewton Glen
- Special gifts based on length of service
- Team referral programme
- Health cash plan
- Complimentary dry cleaning
- Participation in the cycle-to-work scheme
- Access to our employee assistance programme…and so much more.
*Please note: this is a part time role, with shifts from approximately 5pm until approximately 9pm.
Casual Turndown Attendant employer: Chewton-Glen-Hotel-
At The Chelsea Townhouse & 11 Cadogan Gardens, we pride ourselves on creating a warm and welcoming environment for both our guests and employees. As a Casual Turndown Attendant, you will enjoy a supportive work culture that values teamwork and appreciation, alongside generous benefits such as monthly service charges, exclusive hotel rates, and a health cash plan. With opportunities for personal growth and regular team events, this role offers a meaningful and rewarding experience in the heart of London’s luxury hospitality scene.
StudySmarter Expert Advice🤫
We think this is how you could land Casual Turndown Attendant
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Chewton-Glen-Hotel- and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Casual Turndown Attendant
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Chewton-Glen-Hotel- that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Chewton-Glen-Hotel-.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Chewton-Glen-Hotel- get a sense of who you are beyond your experience!
How to prepare for a job interview at Chewton-Glen-Hotel-
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Chewton-Glen-Hotel- and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
