At a Glance
- Tasks: Lead daily operations and ensure exceptional guest experiences at a luxury hotel.
- Company: The Lygon Arms, a historic luxury hotel in the Cotswolds.
- Benefits: Competitive salary, live-in accommodation, meals on duty, and discounts.
- Other info: Opportunities for career development and recognised training.
- Why this job: Join a prestigious hotel and elevate your hospitality career in a stunning location.
- Qualifications: Experience in luxury hospitality and strong leadership skills.
The predicted salary is between 34830 - 38330 € per year.
The Lygon Arms is a historic luxury hotel in the heart of Broadway, offering 86 bedrooms, refined dining, tranquil gardens and a discreet spa. We’re looking for a hands‑on Duty Manager to help lead daily operations and deliver exceptional guest experiences.
What you’ll be doing:
- Acting as senior manager on duty, leading operations during your shift
- Being a visible host presence and looking after VIP guests
- Supporting events and weddings
- Leading daily briefings with Heads of Department
- Working closely with Reception and Housekeeping to manage arrivals
- Handling guest feedback and resolving issues confidently
- Ensuring high standards, safety compliance, and smooth hotel operations
About you:
- Currently a Duty Manager, Assistant Manager or Supervisor ready to step up
- Experience in luxury, premium or quality‑led hospitality
- Confident leader, calm under pressure, guest‑focused
- Flexible to work shifts, including weekends
What’s in it for you:
- £34,830 salary + Tronc (circa £3,5k per annum)
- Live‑in accommodation available for up to 6 months
- Meals on duty
- Career development & recognised training
- Friends & family hotel rates
- 25% food & beverage discount
- Spa discounts, healthcare cashback & team events
Join The Lygon Arms and develop your hospitality career in one of the Cotswolds’ most iconic hotels.
Duty Manager in Broadway employer: Chewton-Glen-Hotel-
The Lygon Arms is an exceptional employer, offering a vibrant work culture in a historic luxury hotel setting. With a focus on employee growth through recognised training and career development opportunities, staff enjoy competitive salaries, live-in accommodation, and generous discounts on food, beverages, and spa services. Join our dedicated team and be part of creating memorable experiences for guests in the picturesque Cotswolds.
StudySmarter Expert Advice🤫
We think this is how you could land Duty Manager in Broadway
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have experience at luxury hotels. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show up and shine! If you can, visit The Lygon Arms and soak up the atmosphere. Being present can help you get a feel for the place and might just impress someone in management when they see you around.
✨Tip Number 3
Prepare for the interview by practising common questions related to guest experiences and leadership. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining The Lygon Arms team.
We think you need these skills to ace Duty Manager in Broadway
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through. We want to see how your experiences have shaped you into a guest-focused leader who thrives in a luxury environment.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the Duty Manager role at The Lygon Arms. Highlight relevant experience, especially in luxury settings, and demonstrate how you can lead operations and enhance guest experiences.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to spot. Use bullet points if it helps to break down your achievements!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at The Lygon Arms!
How to prepare for a job interview at Chewton-Glen-Hotel-
✨Know the Hotel Inside Out
Before your interview, make sure you research The Lygon Arms thoroughly. Familiarise yourself with its history, services, and unique offerings. This will not only impress the interviewers but also help you understand how you can contribute to enhancing guest experiences.
✨Showcase Your Leadership Skills
As a Duty Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led a team or resolved conflicts. Highlight your calmness under pressure and how you prioritise guest satisfaction.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think of situations where you've handled guest complaints or managed operational challenges. Practising these scenarios will help you articulate your thought process clearly during the interview.
✨Dress the Part
First impressions matter, especially in luxury hospitality. Dress smartly and professionally for your interview. This shows that you respect the role and the establishment, and it aligns with the high standards expected at The Lygon Arms.
