At a Glance
- Tasks: Set up function rooms and deliver exceptional customer experiences with a friendly service.
- Company: Join The Lensbury, part of Iconic Hotels and Resorts, by the River Thames.
- Benefits: Enjoy flexible shifts, free meals, onsite parking, and monthly holiday pay.
- Other info: Opportunity to grow in a dynamic hospitality environment.
- Why this job: Be part of a vibrant team creating memorable events in a stunning location.
- Qualifications: Experience in banqueting or bar work, with excellent communication and customer service skills.
The predicted salary is between 30000 - 32450 £ per year.
About us
Part of Iconic Hotels and Resorts, The Lensbury is located on the Banks of the River Thames at Teddington and is home to an exclusive leisure club, a 155 bedroom hotel, meeting and events space, restaurant and bar, Spa and 25 acres of gardens and grounds.
Key Responsibilities
- To set up function rooms as instructed by management and the events function sheet.
- Ensure the delivery of exceptional experiences for our customers through attention to detail and friendly and professional service.
- Ensure a high-quality mise-en-place, including polishing of silverware, glassware etc.
- Attend briefings and meetings as required.
- Ensure adherence to all Health & Safety, Hygiene and Licensing regulations.
- Assist with opening and closing down of all food and beverage areas.
- Ensuring areas are ready for service and cleaned at the end of each shift.
- When required, carry out duties in all Food & Beverage areas, including Restaurant, Bar, and Members' Lounge.
What's in it for you?
- Flexible shift pattern to cover evenings and weekends.
- Free meal whilst on duty.
- Free parking onsite.
- Monthly holiday pay based on hours worked.
What we’re looking for:
- Previous experience in Conference & Banqueting, with an understanding of seating and table plans.
- Relevant experience in bar work is desirable.
- Excellent communication skills with a passion for both food and guest service.
- A methodical approach to work and demonstrate a ‘can do’ attitude.
- Excellent customer service skills with a flexible approach to duties.
- Smart standards of personal presentation.
Banqueting Waiter employer: Chewton-Glen-Hotel-
The Lensbury, part of Iconic Hotels and Resorts, offers a vibrant work environment on the picturesque banks of the River Thames in Teddington. As a Banqueting Waiter, you will be part of a dedicated team that prides itself on delivering exceptional customer experiences, with opportunities for personal growth and development within a supportive culture. Enjoy flexible shifts, free meals during your shifts, and the chance to work in a stunning setting that enhances both your professional and personal life.
StudySmarter Expert Advice🤫
We think this is how you could land Banqueting Waiter
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Chewton-Glen-Hotel- and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Banqueting Waiter
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Chewton-Glen-Hotel- that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Chewton-Glen-Hotel-.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Chewton-Glen-Hotel- get a sense of who you are beyond your experience!
How to prepare for a job interview at Chewton-Glen-Hotel-
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Chewton-Glen-Hotel- and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
