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- Tasks: Ensure guest safety and security while delivering exceptional service during night hours.
- Company: Luxury hotel in London with a focus on guest care and security.
- Benefits: Enjoy discounts, team events, and a supportive work environment.
- Why this job: Join a dynamic team and make a real difference in guest experiences.
- Qualifications: Customer-focused with the ability to handle security protocols effectively.
- Other info: Great opportunity for personal growth in a luxury setting.
The predicted salary is between 36000 - 60000 £ per year.
A luxury hotel in London seeks a dedicated Night Staff member responsible for ensuring safety and security during night hours. This role emphasizes delivering exceptional guest service while training staff to uphold company standards. Ideal candidates should be customer-focused and capable of handling various security protocols effectively.
Responsibilities include:
- Compiling tasks
- Managing keys
- Maintaining public area hygiene
Joining this team offers a range of benefits including discounts and team events.
Night Manager: Guest Care & Security Lead employer: Chewton Glen Hotel & Spa
Contact Detail:
Chewton Glen Hotel & Spa Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Manager: Guest Care & Security Lead
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work at luxury hotels. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Show off your skills! If you have experience in guest care or security, be ready to share specific examples during interviews. We want to hear how you've handled tricky situations or gone above and beyond for guests.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to pop up. Reach out directly to hotels you’re interested in and express your enthusiasm for working with them. Sometimes, they might have openings that aren’t advertised yet.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to apply directly. Let’s get you on board!
We think you need these skills to ace Night Manager: Guest Care & Security Lead
Some tips for your application 🫡
Show Your Customer Focus: When writing your application, make sure to highlight your customer service experience. We want to see how you've gone above and beyond for guests in the past, so share specific examples that showcase your dedication to exceptional service.
Emphasise Security Experience: Since this role involves handling security protocols, it's crucial to mention any relevant experience you have in this area. Whether it's managing keys or ensuring safety, let us know how you've successfully navigated similar responsibilities before.
Tailor Your Application: Take a moment to tailor your application to our hotel’s values and the specific job description. We appreciate when candidates take the time to align their skills and experiences with what we’re looking for, so don’t hesitate to make those connections clear!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our team and the benefits we offer!
How to prepare for a job interview at Chewton Glen Hotel & Spa
✨Know Your Guest Care Basics
Before the interview, brush up on your knowledge of exceptional guest service. Think about specific examples from your past experiences where you went above and beyond for a guest. This will show that you understand the importance of customer focus in a luxury hotel setting.
✨Familiarise Yourself with Security Protocols
Make sure you’re well-versed in common security protocols relevant to the hospitality industry. Be prepared to discuss how you would handle various situations, such as managing keys or responding to security breaches. This will demonstrate your capability to maintain safety during night hours.
✨Showcase Your Training Skills
Since the role involves training staff, think about your previous experiences in mentoring or training others. Prepare to share how you’ve successfully guided team members in the past, highlighting your ability to uphold company standards and foster a positive work environment.
✨Emphasise Team Spirit
The job offers team events and discounts, so it’s important to convey your enthusiasm for being part of a team. Share examples of how you’ve contributed to team success in previous roles, and express your excitement about joining a collaborative environment.
