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- Tasks: Ensure guest safety and provide top-notch service during night shifts.
- Company: Luxury hotel in Greater London with a focus on exceptional guest experiences.
- Benefits: Holiday time, service discounts, and a supportive work environment.
- Why this job: Join a prestigious hotel and make a difference in guests' nights.
- Qualifications: Confident in fire safety and proactive in guest interactions.
- Other info: Great opportunity for personal growth in the hospitality industry.
The predicted salary is between 36000 - 60000 £ per year.
A luxury hotel in Greater London is seeking a responsible individual for night shift duties. The role involves ensuring safety and security while providing exceptional guest service.
Main tasks include:
- Assisting the Night Manager
- Resolving guest queries
- Maintaining tidiness in public areas
Ideal candidates will be confident in fire safety practices and proactive in guest interactions. This position comes with various employee benefits including holiday time and discounts on services.
Night Concierge & Guest Services Specialist employer: Chewton Glen Hotel & Spa
Contact Detail:
Chewton Glen Hotel & Spa Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Concierge & Guest Services Specialist
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A personal recommendation can go a long way in landing that Night Concierge role.
✨Tip Number 2
Show off your personality! When you get that interview, let your confidence shine through. Remember, they’re looking for someone who can provide exceptional guest service, so be ready to share examples of how you've gone above and beyond for guests in the past.
✨Tip Number 3
Be proactive! If you see an opportunity to assist during the interview, take it. Whether it's suggesting ways to improve guest interactions or discussing fire safety practices, showing initiative can set you apart from other candidates.
✨Tip Number 4
Apply through our website! We’ve got loads of resources to help you prepare for your interview and stand out as the ideal candidate for the Night Concierge & Guest Services Specialist position. Don’t miss out on the chance to join a fantastic team!
We think you need these skills to ace Night Concierge & Guest Services Specialist
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see how you can bring a touch of warmth and friendliness to our luxury hotel environment. Don’t be afraid to share a bit about yourself and what makes you passionate about guest services.
Highlight Relevant Experience: Make sure to emphasise any previous experience in hospitality or customer service. We’re looking for someone who’s confident in handling guest queries and can maintain a safe and tidy environment. Share specific examples that showcase your skills!
Be Proactive: In your application, demonstrate your proactive approach to guest interactions. We love candidates who take the initiative! Mention any instances where you went above and beyond to ensure guest satisfaction or resolved issues effectively.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy and ensures your application gets to us quickly. Plus, you’ll find all the details about the role and our amazing employee benefits there!
How to prepare for a job interview at Chewton Glen Hotel & Spa
✨Know Your Hotel
Before the interview, do some research on the hotel. Familiarise yourself with its history, values, and services. This will not only show your genuine interest but also help you tailor your answers to align with their expectations.
✨Showcase Your Guest Service Skills
Prepare examples from your past experiences where you provided exceptional guest service. Think of situations where you resolved issues or went above and beyond for a guest. This will demonstrate your proactive approach and ability to handle guest queries effectively.
✨Be Fire Safety Savvy
Since the role requires knowledge of fire safety practices, brush up on the basics. Be ready to discuss what you would do in an emergency situation. This shows that you take safety seriously and are prepared for the responsibilities of the role.
✨Dress the Part
Even though it’s a night shift position, first impressions matter. Dress smartly and professionally for the interview. This reflects your understanding of the luxury environment and sets a positive tone for your interaction.
