Hotel Food and Beverage Assistant
Hotel Food and Beverage Assistant

Hotel Food and Beverage Assistant

London Full-Time 28000 - 42000 £ / year (est.) No home office possible
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Chewton Glen Hotel & Spa

At a Glance

  • Tasks: Assist in delivering exceptional service in our stylish Clubroom and Dandy Bar.
  • Company: Join The Mayfair Townhouse, a chic lifestyle hotel redefining luxury in the heart of London.
  • Benefits: Enjoy up to £35,000 package, discounts, career development, and team social events.
  • Why this job: Be part of a vibrant team that values personality, charm, and guest satisfaction.
  • Qualifications: Passion for hospitality, confidence in communication, and a willingness to learn are essential.
  • Other info: Join us for seasonal gifts and a supportive work environment focused on wellbeing.

The predicted salary is between 28000 - 42000 £ per year.

Expect the unexpected... Curious, engaging, witty and effortlessly intuitive: we are a new generation of lifestyle hotel delivering the unexpected in the heart of Mayfair. A stylish, imaginative home for the modern traveller, we redefine what it means to be a London hotel. A place where city meets country, where past meets present, and where you'll find luxury and character in equal measure. Located on Half Moon Street alongside Piccadilly, The Mayfair Townhouse hosts 172 rooms & suites, The Dandy Bar, private gym and versatile event spaces.

Our F&B Assistant will support the Clubroom and Bar Manager and assistants in the organisation and service delivery within the Clubroom, Dandy Bar and Room Service areas of the hotel.

What's in it for you as Food and Beverage Assistant:

  • Up to £35,000 package including Tronc
  • Cashback healthcare cover scheme
  • Employee Assistance Programme access
  • Career development with recognised training providers
  • Generous friends and family rate across Iconic Luxury Hotels
  • 25% discount on all food and beverage across Iconic Luxury Hotels
  • Team breakfast available as well as meals on duty
  • Employee recognition awards throughout the year
  • Wellbeing and engagement calendar of events
  • Cycle to work scheme and safe bike store
  • Season ticket loan support
  • Refer a friend incentive
  • Team social events
  • Seasonal gifts

About you as Food and Beverage Assistant:

  • Passion for hospitality and Food and Beverage is the key to succeed
  • Full of personality and charm to chat with our guests
  • Confidence to explain menus and upsell dishes / drinks where required
  • Willingness to learn
  • Excellent standards and attention to detail
  • Multi-tasker and proactive by nature

Aim of the Food and Beverage Assistant role:

To assist the F&B Supervisors and management team in the organisation of service in the Clubroom restaurant, bar and room service if needed.

Key responsibilities of the Food and Beverage Assistant role:

  • Go above and beyond for our guests and give them the attention that they deserve. Make it your mission to ensure that every guest leaves happy.
  • To ensure that all guests' wishes are met so far as is reasonably possible.
  • Have expert knowledge of the food and drink that we offer and create opportunities to keep yourself up to date with our latest seasonal menus to drive sales.
  • Confidently deliver the key restaurant processes and standards, including our service steps, and demonstrate these consistently.
  • Work well as part of a team and proactively seek out ways to lend a hand.
  • Have an eye for detail and very high standards when it comes to our service, hygiene, safety and cleanliness standards.
  • Maintain our standards at all times, keeping our restaurant and adjoining areas clean and tidy at all times.

We are looking for passionate people to join our Dandy team! If this role is of interest to you, then please apply now!

Hotel Food and Beverage Assistant employer: Chewton Glen Hotel & Spa

At The Mayfair Townhouse, we pride ourselves on being an exceptional employer, offering a vibrant work culture that celebrates creativity and individuality in the heart of London. Our Food and Beverage Assistants enjoy competitive packages, comprehensive benefits including cashback healthcare, and ample opportunities for career development with recognised training providers. Join our passionate team where your contributions are valued, and experience a workplace that prioritises employee wellbeing and engagement through social events and recognition awards.
Chewton Glen Hotel & Spa

Contact Detail:

Chewton Glen Hotel & Spa Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Hotel Food and Beverage Assistant

✨Tip Number 1

Familiarise yourself with the hotel’s unique offerings and atmosphere. Understanding the blend of luxury and character that The Mayfair Townhouse embodies will help you connect with the team and demonstrate your enthusiasm during any interactions.

✨Tip Number 2

Showcase your passion for food and beverage by staying updated on current trends in the hospitality industry. Being able to discuss popular dishes or drinks can impress the hiring team and show that you’re proactive about your role.

✨Tip Number 3

Prepare to share examples of how you've gone above and beyond for guests in previous roles. This will highlight your commitment to exceptional service, which is crucial for a Food and Beverage Assistant at a lifestyle hotel.

✨Tip Number 4

Demonstrate your teamwork skills by discussing how you’ve collaborated with colleagues in fast-paced environments. The ability to work well with others is essential in a busy hotel setting, and sharing relevant experiences can set you apart.

We think you need these skills to ace Hotel Food and Beverage Assistant

Passion for Hospitality
Excellent Communication Skills
Customer Service Orientation
Menu Knowledge
Upselling Techniques
Attention to Detail
Teamwork
Proactive Attitude
Multi-tasking Abilities
Time Management
Problem-Solving Skills
Adaptability
High Standards of Cleanliness
Knowledge of Food and Beverage Safety Standards

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Food and Beverage Assistant position. Tailor your application to highlight how your experience aligns with these requirements.

Showcase Your Passion: In your cover letter, express your passion for hospitality and food and beverage service. Share specific examples of your previous experiences that demonstrate your enthusiasm and commitment to providing excellent customer service.

Highlight Relevant Skills: Make sure to emphasise skills such as attention to detail, multi-tasking, and teamwork in your CV. Use bullet points to clearly outline your relevant experience and achievements in similar roles.

Personalise Your Application: Address your application to the hiring manager if possible, and mention why you are specifically interested in working at The Mayfair Townhouse. This personal touch can make your application stand out from the rest.

How to prepare for a job interview at Chewton Glen Hotel & Spa

✨Show Your Passion for Hospitality

Make sure to express your genuine enthusiasm for the hospitality industry during the interview. Share experiences that highlight your love for food and beverage service, as this role requires a passion for creating memorable guest experiences.

✨Demonstrate Your Knowledge of Menus

Familiarise yourself with the types of food and drinks offered at the hotel. Be prepared to discuss seasonal menus and suggest how you would upsell dishes or drinks to guests, showcasing your confidence and expertise.

✨Emphasise Teamwork and Proactivity

Highlight your ability to work well in a team and your proactive nature. Share examples of how you've supported colleagues in previous roles, as this position requires collaboration with the F&B Supervisors and management team.

✨Attention to Detail is Key

Discuss your commitment to maintaining high standards of service, hygiene, and cleanliness. Provide specific examples of how you've ensured these standards in past roles, demonstrating that you understand the importance of detail in the hospitality sector.

Hotel Food and Beverage Assistant
Chewton Glen Hotel & Spa
Location: London
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