At a Glance
- Tasks: Help customers choose the perfect trees and ensure smooth sales processes.
- Company: Chew Valley Trees, a friendly nursery with a passion for plants.
- Benefits: Gain hands-on experience, learn from experts, and enjoy a vibrant work environment.
- Other info: Flexible working hours with training provided on nursery stock and sales systems.
- Why this job: Join a team that values your enthusiasm for horticulture and offers growth opportunities.
- Qualifications: Interest in plants, computer literacy, and a helpful attitude are essential.
The predicted salary is between 24000 - 30000 £ per year.
Chew Valley Trees are looking for a Horticultural Advisor to join the nursery office team, helping customers choose the right trees for their space and ensuring the sales process goes smoothly.
Main duties will include:
- Welcoming customers to the nursery and helping them find their way around
- Advising on suitable trees and shrubs both in person and over email and the phone
- Processing sales and arranging deliveries
- Helping customers load purchases into vehicles
- Answering phone and online queries
- Creating quotes and liaising with customers
You will need to be computer literate to use our stock and sales system. Previous experience in horticulture is ideal as is a strong interest in plants and gardening. The ideal candidate might be someone with RHS training or who has worked as a gardener or in garden design; an enthusiastic and helpful attitude is essential.
Full training on the sales system will be given, plus guidance on the features of the nursery stock (e.g. suitability for small gardens, best autumn colour, copes with wind etc). You will be expected to take an active role in learning about the trees and shrubs within the nursery in order to pass on your wisdom to our customers!
For the right person, this is an opportunity to work with specialist growers, learning about the nursery business and the trees and shrubs we grow. Our team includes experts who will be pleased to pass on their knowledge to those with a desire to learn.
We are situated in Chew Valley, close to Bristol. Your own transport will be needed to get to the nursery.
Working hours: 4 or 5 Days per week including every Saturday. (Days will change in the summer as we are closed on Saturdays in July and August)
Horticultural Advisor / Sales Administrator employer: Chew Valley Trees
Chew Valley Trees is an exceptional employer, offering a vibrant work culture where passion for horticulture thrives. With a focus on employee growth, you will receive comprehensive training and mentorship from industry experts, allowing you to deepen your knowledge of trees and shrubs while assisting customers in a beautiful nursery setting. Located in the picturesque Chew Valley near Bristol, this role provides a unique opportunity to engage with nature and contribute to a team dedicated to customer satisfaction and environmental stewardship.
StudySmarter Expert Advice🤫
We think this is how you could land Horticultural Advisor / Sales Administrator
✨Tip Number 1
Get to know the company! Before you step into that interview, do a bit of homework on Chew Valley Trees. Understand their values, the types of trees they offer, and what makes them unique. This will help you connect with the team and show your genuine interest.
✨Tip Number 2
Practice your people skills! As a Horticultural Advisor, you'll be chatting with customers all day. Role-play with a friend or family member to get comfortable advising on plants and handling queries. The more relaxed you are, the better you'll come across!
✨Tip Number 3
Show off your passion for horticulture! Whether it's sharing your favourite plant stories or discussing gardening tips, let your enthusiasm shine through. This role is all about helping customers, so showing that you care about plants will make you stand out.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining our team at Chew Valley Trees. We can’t wait to see your application!
We think you need these skills to ace Horticultural Advisor / Sales Administrator
Some tips for your application 🫡
Show Your Passion for Horticulture:When writing your application, let your love for plants and gardening shine through! Share any relevant experiences or training you have, like RHS qualifications or gardening gigs. We want to see that you're genuinely excited about helping customers find the perfect trees.
Tailor Your Application:Make sure to customise your application to fit the role of Horticultural Advisor. Highlight your customer service skills and any experience with sales processes. We’re looking for someone who can connect with our customers, so show us how you can do that!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon unless it’s relevant to horticulture. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at Chew Valley Trees!
How to prepare for a job interview at Chew Valley Trees
✨Know Your Plants
Brush up on your horticultural knowledge before the interview. Familiarise yourself with common trees and shrubs, their characteristics, and what makes them suitable for different spaces. This will show your passion for plants and help you answer questions confidently.
✨Customer Service Skills Matter
Since you'll be advising customers, think about your previous experiences in customer service. Prepare examples of how you've helped customers in the past, whether in person or over the phone. Highlight your ability to listen and provide tailored advice.
✨Tech Savvy is Key
As the role requires using a stock and sales system, make sure you're comfortable with basic computer skills. If you have experience with similar systems, mention it! If not, express your willingness to learn quickly and adapt to new technologies.
✨Show Enthusiasm for Learning
Chew Valley Trees values a desire to learn about their nursery stock. Be prepared to discuss your eagerness to expand your horticultural knowledge and how you plan to engage with the team to absorb their expertise. This will demonstrate your commitment to the role.
