At a Glance
- Tasks: Welcome guests, manage seating, take orders, and ensure a fantastic dining experience.
- Company: Join Shan Shui Social, a vibrant restaurant in Victoria, London.
- Benefits: Enjoy competitive pay, performance bonuses, free meals, and 50% off dining.
- Other info: Career growth opportunities and regular team-building events await you!
- Why this job: Be part of a fun team and create unforgettable experiences for our guests.
- Qualifications: Strong communication skills and the ability to thrive in a fast-paced environment.
The predicted salary is between 11.7 - 14.3 £ per hour.
Join Our Team as a Waiter/Waitress
Why Join Us?
- A vibrant workplace where your contributions as a Waiter/Waitress are valued and rewarded.
- Competitive Compensation: Enjoy a performance-based bonus along with a Tronc Pay Scheme (basic salary plus service charge).
- Complimentary Staff Meals: Staff meals will be provided for every shift.
- Exclusive Dining Discounts: 50% off dining across our group of restaurants.
- Career Growth Opportunities: Advance your career with development programmes in our expanding restaurant group, Chew on This.
- Team-Building Events: Join us for regular staff outings to foster team spirit.
- Annual Staff Party: Celebrate milestones and achievements with the whole team in style.
As a Waiter/Waitress, you will play a pivotal role in creating unforgettable guest experiences and ensuring our operations run smoothly. You will also:
What You Will Do
- Welcome guests and introduce them to the menu.
- Manage table seating.
- Interact with guests and create a friendly dining atmosphere.
- Take and process customer orders accurately and efficiently.
- Make recommendations of the food and drinks to the guests.
- Confirm that the food items match the orders and serve them to the tables.
- Engage with guests to ensure they are satisfied and have an enjoyable dining experience.
- Assist with bills and payments.
- Attend regular meetings with restaurant and kitchen managers on menu changes and menu specials.
- Attend any relevant trainings organised by the company.
- Maintain cleanliness and organisation of the front of house area.
- Handle guest inquiries, concerns, and complaints in a professional manner.
Skills You Would Need
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Strong communication and interpersonal skills to interact with guests and team members.
- Willingness to learn and adapt to new procedures and processes.
- Ability to work well in a team-oriented environment.
As a Waiter/Waitress, your drive, enthusiasm, and commitment to excellence will be instrumental in upholding our reputation for outstanding service. Apply now to become an integral part of our success story!
Shan Shui Social is Chew On This’ first Central London offering, its third of the Group. Located in Victoria, London, this new site brings diners back to the 1960s Shanghai era, offering high-quality, culinary sophistication with a playful, casual dining experience. It serves a well-crafted cocktail menu along with an array of iconic Chinese culinary delights ranging from dim sum and roast meats to dishes with a heady mix of spicy, sour and Sichuan spices.
Waiter/Waitress - Victoria, London employer: Chew On This
Chew On This is an attractive employer due to its vibrant workplace culture where employee contributions are valued. The company offers competitive compensation, complimentary meals, and significant career growth opportunities within its expanding restaurant group.
StudySmarter Expert Advice🤫
We think this is how you could land Waiter/Waitress - Victoria, London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Chew On This. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Chew On This
Don't be shy about reaching out to Chew On This directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Waiter/Waitress - Victoria, London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Chew On This and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Chew On This
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
