Job summary
We are looking for an experienced, organised and proactive Operations Manager to join our senior management team.
This is a key leadership role within the Practice, working closely with the Partners, Practice Manager, Deputy Practice Manager, Finance Manager and Head of Nursing and wider team to ensure the smooth, efficient and effective running of our day-to-day operations.
This position is advertised as full-time, 37.5 hours per week but we would consider part-time hours of a minimum of 30 hours per week, which would include a Friday
Interviews will be held on Tuesday 10th November 2026
Main duties of the job
The successful candidate will play a central role in coordinating our clinical and non-clinical services, supporting staff, managing operational processes and ensuring we continue to deliver high-quality care to our patients.
You will work as part of the senior management team, providing leadership and support across the Practice and helping to ensure continuity of service.
About us
Chew Medical Practice is busy, friendly rural practice committed to providing accessible, high-quality care to our 10,500 patients
We are situated in the heart of the beautiful Chew Valley, but are conveniently only 13 miles from Bristol and Bath, both of which are easily commutable.
Job description
Job responsibilities
The role has a broad range of responsibilities, including but not limited to:
o Supporting the Practice Manager with the day-to-day management and smooth running of the Practice.
o Clinical diary management, coordinating all aspects of the clinical diary.
o Managing and supporting QOF, CQRS, enhanced services and other NHS contractual reporting and claims.
o Working with clinical and administrative teams to ensure policies, procedures and contractual requirements are understood and implemented.
o Supporting the organisation and delivery of seasonal COVID and flu vaccination clinics and other vaccination programmes.
o Supporting the implementation and development of digital technology and systems, including SystmOne.
o Maintaining appropriate documentation and evidence to support CQC compliance and quality standards.
o Identifying opportunities for continuous improvement and helping the Practice adapt to the changing demands of general practice.
Person Specification
Experience
Desirable
- Experience within general practice or primary care would be highly desirable, particularly knowledge of QOF, CQRS, SystmOne and NHS contractual processes.
Knowledge and Skills
Essential
- Strong IT Skills
- Prioritisation and Planning
- Excellent organisation skills
- Excellent interpersonal skills
- Excellent communication skills across all forms of media to include: telephone, email and in person
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Chew Medical Practice
Address
Chew Lane
Chew Stoke
Bristol
BS40 8UE
United Kingdom
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