Administrator in England

Hours: 40 per week - Monday to Friday

Location: Kent - Hybrid working with 3 days office based

As an Administrator, you can expect the benefits from Chevron Traffic Management, part of Ramudden Global UK, that come with being an employer of choice:

• Highly competitive salary package
• A secure, full-time permanent role with long-term opportunity
• 25 days’ holiday, plus bank holidays and an extra day off to celebrate your birthday
• Company pension to support your future
• Life assurance, plus access to a fantastic range of additional benefits through our employee benefits app
• Enhanced paternity leave, paid at full salary for 2 weeks
• Enhanced maternity leave, paid at full salary for 3 months and half salary for a further 3 months
• Access to our Internal Academy, giving you the tools and support to grow your career
• Paid volunteer days, so you can give back to causes that matter to you
• Fill Your Boots Rewards & Discount Platform, packed with savings and perks
• Car, bike and holiday purchase schemes: Save money, stay active and get a new bike and accessories, car or extra holidays tax-free

Chevron Traffic Management, part of Ramudden Global UK, helps keep road workers and road users safe by designing, planning and delivering temporary traffic management across the UK. From lane closures, diversion routes and pedestrian walkways to cones, signage, temporary lights and barriers, our work supports safe and efficient roadworks every day.

About the role of Administrator

As an Administrator, you will play a vital role in supporting our high-speed traffic management operations across the Southeast. Working closely with our coordination, operations and commercial teams, you will help ensure our schemes run smoothly, records are accurate, and both internal teams and customers receive excellent support. This is a great opportunity to develop your administration skills within a fast-paced, safety-focused environment while contributing to the success of our high-speed contracts.

Responsibilities of an Administrator

• You will support the team with a range of administrative duties, including data entry, filing, document control and maintaining accurate system records.
• The role will also involve answering phone calls, responding to emails, handling enquiries from clients, customers and colleagues, and processing information to support payments and contract delivery.

Customer Service

• Provide a professional, friendly and helpful first point of contact for clients, customers, visitors and colleagues.
• Respond to enquiries promptly, share accurate information, and help resolve queries effectively to support high standards of service across the contract.

Financial Management

• Support the processing of information required for payments and assist with maintaining accurate financial and commercial records.
• Work with the Quantity Surveyor and Commercial team to help track contract activity, support budget monitoring and ensure information is recorded correctly.

Data Management

• Maintain accurate, up-to-date records relating to contract performance, operational activity and fleet management.
• Compile information and generate reports to support contract performance monitoring, compliance and day-to-day decision making.

Communication

• Support effective communication across the contract by answering calls, managing emails and directing information to the right people.
• Liaise with operatives, supervisors, managers, clients and customers to help maintain accurate records and keep operations running smoothly.

Learning and Development

• Take part in training to build your administration skills and develop a strong understanding of our high-speed traffic management operations.
• You will learn how different areas of the contract work together and support other functions when required.

What good looks like for an Administrator

• Strong organisational and time management skills.
• Excellent communication skills, both written and verbal.
• Proficiency in using Microsoft Office Suite (Word, Excel, PowerPoint).
• Attention to detail and accuracy in data entry and record-keeping.
• Customer-focused attitude and a commitment to delivering exceptional service.
• Ability to work independently and as part of a team.
• Eagerness to learn and take a proactive approach to tasks.
• Basic understanding of financial concepts and budgeting (preferred).
• A right to work in the U.K.

EQUALITY AND DIVERSITY AT THE CHEVRON GROUP

Chemron TM, part of Ramudden Global UK, believe the skills, capabilities and talents of our people are the key to our success. We benefit enormously from the diversity and variety of our workforce and are fully committed to maintaining and encouraging this diversity.

The richer the mix of people, skills, and cultures; the greater the range of inputs, viewpoints, and experiences. Because of this, Chevron TM is fully committed to being an equal opportunities employer, defined by its diversity and opposition to all forms.