At a Glance
- Tasks: Welcome guests and provide exceptional service at our stunning residence near the Tower of London.
- Company: Join Cheval Collection, a growing brand known for its award-winning hospitality team.
- Benefits: Competitive salary, 30 days annual leave, birthday off, and discounted stays for friends and family.
- Other info: Opportunities for learning and development in a dynamic front office role.
- Why this job: Be part of a motivated team delivering excellence in a luxury service environment.
- Qualifications: Experience in hospitality, friendly manner, good computer skills, and knowledge of London.
The predicted salary is between 25085 - 30659 £ per year.
Cheval Collection are currently recruiting a Receptionist to join our friendly front office team at our stunning residence, Cheval Three Quays, based in the city, next to the Tower of London. As Receptionist, you will join our motivated team of hospitality professionals, who are dedicated to this exceptional residence and to providing courteous, efficient, and friendly service to our guests.
In this role of Receptionist, you will be required to deal with all aspects of Front of House from the guest arrival through to their departure including dealing with guest enquiries, arrivals and departures, administration work, floor walks and keeping the front desk area clean and tidy. If you have experience in hospitality and you are passionate about delivering service excellence, this role will be very much suited to you.
We would love to hear from you if you:
- Have experience in hospitality
- Take pride in what you do
- Have a friendly, professional, and warm manner
- Can build excellent relationships with guests
- Enjoy working as part of a team
- Have good computer skills
- Have a good knowledge of London
- Have previous experience in a luxury service environment
In return for your passion and drive to succeed we can offer you:
- Competitive Salary
- Service charge
- 30 days annual leave (increasing with service including bank holidays)
- Additional day off for your birthday
- Volunteering Day
- Life Assurance
- Season Ticket Loan
- Learning and development opportunities
- Discounted stays at Cheval for colleagues, friends and family
- Discounted stays at properties within the GHA portfolio
- Contribution to personal pension (after 3 months)
- And many more benefits!
If you want to be part of this growing brand and award-winning team, then look no further and apply for our Receptionist role now and together we can deliver excellence!
Helpful to know: Only those eligible to work in the UK or have a valid UK work permit/visa will be considered for the above position. A basic disclosure (DBS Check) may be requested in the event of a position being offered.
Receptionist employer: Cheval Three Quays
Cheval Three Quays is an exceptional employer, offering a vibrant work culture that prioritises employee well-being and professional growth. Located in the heart of Tower Hill, our luxury serviced apartments provide a unique opportunity to engage with guests in a dynamic environment, while enjoying competitive benefits such as generous annual leave, service charge, and opportunities for learning and development. Join us to be part of a dedicated team that values excellence and fosters meaningful relationships with both guests and colleagues.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Cheval Three Quays. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Cheval Three Quays
Don't be shy about reaching out to Cheval Three Quays directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Cheval Three Quays and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Cheval Three Quays
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
