Cheval Collection are currently recruiting a Receptionist to join our friendly front office team at our stunning residence, Cheval Three Quays, based in the city, next to the Tower of London.
As Receptionist, you will join our motivated team of hospitality professionals, who are dedicated to this exceptional residence and to providing courteous, efficient, and friendly service to our guests.
In this role of Receptionist, you will be required to deal with all aspects of Front of House from the guest arrival through to their departure including dealing with guest enquiries, arrivals and departures, administration work, floor walks and keeping the front desk area clean and tidy.
If you have experience in hospitality and you are passionate about delivering service excellence, this role will be very much suited to you.
We would love to hear from you if you………
- Have experience in hospitality
- Take pride in what you do
- Have a friendly, professional, and warm manner
- Can build excellent relationships with guest
- Enjoy working as part of a team
- Have good computer skills
- Have a good knowledge of London
- Have previous experience in a luxury service environment
In return for your passion and drive to succeed we can offer you……
- Competitive Salary
- Service charge
- 30 days annual leave (increasing with service including bank holidays)
- Additional day off for your birthday
- Volunteering Day
- Life Assurance
- Season Ticket Loan
- Learning and development opportunities
- Discounted stays at Cheval for colleagues, friends and family
- Discounted stays at properties within the GHA portfolio
- Contribution to personal pension (after 3 months)
- And many more benefits!
If you want to be part of this growing brand and award-winning team, then look no further and apply for our Receptionist role now and together we can deliver excellence!
Helpful to know…………
Only those eligible to work in the UK or have a valid UK work permit/visa will be considered for the above position.
A basic disclosure (DBS Check) may be requested in the event of a position being offered.
Receptionist in London employer: Cheval Three Quays
Cheval Three Quays is an exceptional employer, offering a vibrant work culture that prioritises employee well-being and professional growth. Located in the heart of Tower Hill, our luxury serviced apartments provide a unique opportunity to engage with guests in a dynamic environment, while enjoying competitive benefits such as generous annual leave, service charge, and opportunities for learning and development. Join us to be part of a dedicated team that values excellence and fosters meaningful relationships with both guests and colleagues.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in London
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues in the hospitality industry. They might know of openings or can put in a good word for you, which can make all the difference.
✨Tip Number 2
Show up in person! If you're nearby Cheval Three Quays, pop in and introduce yourself. A friendly face can leave a lasting impression, and who knows, you might even get a chance to chat with the hiring manager!
✨Tip Number 3
Prepare for the interview by practising common questions. Think about how your experience aligns with their needs, especially in hospitality. We want to see that passion for service excellence shine through!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of our award-winning team at Cheval.
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the friendly and warm manner you’d bring to our team. Don’t be afraid to share a bit about yourself and why you’re passionate about hospitality.
Tailor Your Experience:Make sure to highlight your relevant experience in hospitality. We’re looking for someone who takes pride in their work, so mention specific examples of how you've delivered excellent service in previous roles.
Keep It Professional:While we love a friendly tone, remember to keep your application professional. Use clear language and check for any typos or errors. A polished application shows us you care about the details!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team. Let’s get started on this journey together!
How to prepare for a job interview at Cheval Three Quays
✨Know Your Stuff About Hospitality
Make sure you brush up on your hospitality knowledge before the interview. Understand the key aspects of front office operations, especially in a luxury environment. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your People Skills
As a Receptionist, you'll be the first point of contact for guests, so it's crucial to demonstrate your friendly and professional manner. Prepare examples of how you've built relationships with guests or handled difficult situations in the past to showcase your interpersonal skills.
✨Familiarise Yourself with the Location
Since the job is based next to the Tower of London, it’s a good idea to know a bit about the area. Be ready to discuss local attractions or provide recommendations. This shows that you’re not just looking for any job, but that you’re excited about this specific opportunity.
✨Dress to Impress
First impressions matter, especially in hospitality. Dress smartly and professionally for your interview. This not only reflects your understanding of the industry standards but also shows that you take the opportunity seriously and are ready to represent the brand well.
