At a Glance
- Tasks: Supervise the front office team and ensure exceptional guest experiences.
- Company: Luxury serviced apartments in Tower Hill with a focus on service excellence.
- Benefits: Competitive salary, 30 days leave, birthday off, and discounted stays.
- Other info: Opportunities for personal development and career growth.
- Why this job: Join a passionate team and thrive in a luxury hospitality environment.
- Qualifications: Experience in luxury hospitality and strong leadership skills.
The predicted salary is between 26670 - 32596 £ per year.
Cheval Three Quays are currently recruiting a Front Office Supervisor to join the Front Office team of our luxury serviced apartments based in Tower Hill.
As Front Office Supervisor, of this beautiful and unique all-apartment residence, you will need to be a confident hospitality professional who has previous experience of a luxury high-end property and is dedicated to delivering service excellence to all guests.
- We want you to apply for this role, if when it comes to work you………
- Have supervisory experience within a front office role
- Have worked in a luxury hospitality environment
- Are experienced in a property management system
- Can build excellent relationships with guests
- Have experience in motivating and leading a front office team
- Are a confident communicator
- Have strong attention for detail
- Have a positive attitude in everything you do
- Have a friendly, professional and warm manner
As Front Office Supervisor you will be responsible for running the day to day operation of the front office department including to supervise, guide and train the team.
You will ensure that the team are performing to the company standards and that all of our guests are receiving an excellent guest experience from start to finish.
If you thrive on being the best you can and want to join our team then look no further and apply for our Front Office Supervisor role now!
- In return for your passion and drive to succeed we can offer you……
- Competitive Salary
- Service charge
- 30 days annual leave (increasing with service including bank holidays)
- Additional day off for your birthday
- Volunteering Day
- Life Assurance
- Season Ticket Loan
- Learning and development opportunities
- Discounted stays at Cheval for colleagues, friends and family
- Discounted stays at properties within the GHA portfolio
- Contribution to personal pension (after 3 months)
• And many more benefits!
Helpful to know…………
Only those eligible to work in the UK or have a valid UK work permit/visa will be considered for the above position.
A basic disclosure (DBS Check) may be requested in the event of a position being offered.
Front Office Supervisor in London employer: Cheval Three Quays
Cheval Three Quays is an exceptional employer, offering a vibrant work culture that prioritises employee well-being and professional growth. Located in the heart of Tower Hill, our luxury serviced apartments provide a unique opportunity to engage with guests in a dynamic environment, while enjoying competitive benefits such as generous annual leave, service charge, and opportunities for learning and development. Join us to be part of a dedicated team that values excellence and fosters meaningful relationships with both guests and colleagues.
StudySmarter Expert Advice🤫
We think this is how you could land Front Office Supervisor in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Cheval Three Quays. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Cheval Three Quays
Don't be shy about reaching out to Cheval Three Quays directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Front Office Supervisor in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Cheval Three Quays and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Cheval Three Quays
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
