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For Companies At a Glance
- Tasks: Coordinate housekeeping for luxury residences, manage teams, and ensure cleanliness.
- Company: Join Cheval Collection, a prestigious name in luxury hospitality.
- Benefits: Enjoy competitive salary, 30 days leave, life assurance, and tuition support.
- Why this job: Be part of an award-winning team and make a real impact on guest experiences.
- Qualifications: Supervisory experience in luxury settings and a keen eye for detail required.
- Other info: Must be eligible to work in the UK; DBS check needed upon offer.
The predicted salary is between 30000 - 42000 £ per year.
Job Description
Cheval Collection is currently recruiting a Housekeeping Office Coordinator for a cluster role. You will be responsible for all the housekeeping coordination for two of our residences, Cheval Knightsbridge and Cheval Phoenix House.
As the Housekeeping Office Coordinator, you will serve as the first point of contact for guests and other departments regarding housekeeping. You will organise the housekeeping team to ensure all apartments are cleaned promptly. Using the workforce management software you will manage shift coverage and analyse data.
Coordination with housekeeping supervisors and external contractors, as well as liaising with Reservations for scheduling maintenance, will be key. You will allocate work, prepare daily section sheets, and assist with cleaning when needed. Maintaining housekeeping supplies, reporting and following up on maintenance issues, and addressing guest queries and complaints promptly are crucial tasks.
You will ensure show apartments are ready for potential guests, perform administrative tasks, and manage timesheets. Keeping departmental notice boards updated, handling lost property, and ensuring the security of keys are part of the role. Compliance with internal policies and procedures, placing orders, and contributing to the management team will also be expected.
We want you to apply for this role, if when it comes to work if you..
- Have supervisory experience in a 5 star or luxury environment
- Have the ability to delegate and prioritise workload of self and others
- Have experience in maintaining high levels of cleanliness
- Take pride in what you do
- Have a good eye for detail/if you are good at noticing small but important things
- Be a confident communicator
- Have a positive attitude in everything you do
In return we can offer you..
- A competitive salary
- Company recognition scheme
- 30 days annual leave (increasing with service, including public holidays)
- Life Assurance
- Season Ticket Loan
- Tuition funded support
- Apprenticeship scheme
- Contribution to personal pension (after 3 months)
- And many more benefits!
If you thrive on being the best you can and want to join our award winning team then look no further and apply for our Housekeeping Office Coordinator role now!
Helpful to know
Only those eligible to work in the UK or have a valid UK work permit/visa will be considered for the above position.
A basic disclosure (DBS Check) will be requested in the event of a position being offered.
AMRT1_UKCT
Housekeeping Office Coordinator employer: Cheval Knightsbridge
Contact Detail:
Cheval Knightsbridge Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Office Coordinator
✨Tip Number 1
Familiarize yourself with the specific housekeeping software mentioned in the job description. If you have experience with similar systems, be ready to discuss how you can quickly adapt and utilize them effectively.
✨Tip Number 2
Highlight your supervisory experience in luxury environments during any conversations or interviews. Be prepared to share examples of how you've successfully delegated tasks and prioritized workloads in past roles.
✨Tip Number 3
Demonstrate your attention to detail by preparing questions about the role that show you understand the importance of cleanliness and guest satisfaction. This will reflect your commitment to maintaining high standards.
✨Tip Number 4
Showcase your communication skills by practicing clear and confident responses to potential interview questions. Being a confident communicator is key in this role, so consider role-playing with a friend to refine your delivery.
We think you need these skills to ace Housekeeping Office Coordinator
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Housekeeping Office Coordinator position. Understand the key responsibilities and required skills, such as supervisory experience in a luxury environment and strong communication abilities.
Tailor Your CV: Customize your CV to highlight relevant experience that aligns with the job requirements. Emphasize your supervisory roles, attention to detail, and any experience in housekeeping or hospitality settings.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific experiences that demonstrate your ability to manage housekeeping operations and your positive attitude towards guest service.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Cheval Knightsbridge
✨Show Your Supervisory Skills
Be prepared to discuss your previous supervisory experience in a luxury environment. Highlight specific examples where you successfully delegated tasks and prioritized workloads, as this is crucial for the Housekeeping Office Coordinator role.
✨Demonstrate Attention to Detail
Since maintaining high cleanliness standards is key, share instances where your attention to detail made a difference. Discuss how you ensure that every aspect of housekeeping meets the highest standards.
✨Communicate Confidently
As the first point of contact for guests and other departments, strong communication skills are essential. Practice articulating your thoughts clearly and confidently, and be ready to answer questions about how you handle guest queries and complaints.
✨Emphasize Your Positive Attitude
A positive attitude can set you apart from other candidates. Be sure to convey your enthusiasm for the role and your commitment to contributing positively to the team and the overall guest experience.
