At a Glance
- Tasks: Lead a dynamic housekeeping team to maintain luxury standards in our serviced apartments.
- Company: Join Cheval Harrington Court, a prestigious name in luxury hospitality.
- Benefits: Competitive salary, 30 days leave, career coaching, and health support.
- Other info: Enjoy discounted stays and a supportive work environment.
- Why this job: Inspire and develop a passionate team while ensuring exceptional service excellence.
- Qualifications: Experience in luxury hospitality management and strong leadership skills.
The predicted salary is between 35000 - 45000 € per year.
A great opportunity has become available for an experienced Head Housekeeper to join our team at our luxury serviced apartments at Cheval Harrington Court, located in South Kensington. As Head Housekeeper of this beautifully presented 46 modern apartments, you will need to be a great leader and exceptionally well organised to make sure the residence has high levels of cleanliness and excellent product presentation.
Reporting directly to the General Manager, you will be an excellent team player, who can work with likeminded individuals who are solutions driven and passionate about providing excellent service. You will have a team of 6 plus housekeeping colleagues to engage and develop, to look after the 46 luxury apartments. With this team, you will be responsible for driving the high standards in product quality and cleanliness that the Cheval brand requires.
Ideally, you will have previous experience in managing a housekeeping team in a luxury hospitality environment and you will be capable of managing the day-to-day operations, project work and budgeting.
As Head Housekeeper, some of your duties will include:
- Managing the Housekeeping team and operations, ensuring that service standards for the residence are met.
- Managing small projects working closely with the design manager and general manager.
- Preparing and managing the annual budget in conjunction with the general manager.
- Working with outside contractors (agencies, florist, laundry).
- Leading and developing the housekeeping team through guidance and training.
- Ensuring service excellence and respect is the culture within the Housekeeping operation.
We would love to hear from you if you:
- Have management experience in a 5 star or luxury environment.
- Have experience in motivating and leading a housekeeping team.
- Have good organisation and planning skills.
- Can communicate confidently at different levels.
- Have an excellent eye for detail with a passion for service excellence and delivery.
- Want to inspire others to develop and grow in the housekeeping profession.
- Have a positive attitude in everything you do!
In return we can offer you:
- A competitive salary + Service Charge.
- 30 days annual leave (increases with every year of service up to year 5).
- Additional day off to celebrate birthday (or employment anniversary).
- Life Assurance.
- Contribution to personal pension (after 3 months).
- Season Ticket Loan.
- Learning and development opportunities.
- Career coaching and progression.
- Health and wellbeing support.
- Discounted stays at Cheval for colleagues, friends and family.
- Discounted stays at properties within the GHA portfolio.
- An inclusive and supportive working environment.
- And many more benefits!
If you thrive on being the best you can and want to join our award winning team then look no further and apply for our Head Housekeeper role now!
Helpful to know: Only those eligible to work in the UK or have a valid UK work permit/visa will be considered for the above position. A basic disclosure (DBS Check) will be requested in the event of a position being offered.
Head Housekeeper in London employer: Cheval Harrington Court
Cheval Harrington Court offers an exceptional working environment for the Head Housekeeper role, situated in the vibrant area of South Kensington. With a strong emphasis on employee growth and development, we provide extensive training opportunities, career coaching, and a supportive culture that values teamwork and service excellence. Our competitive benefits package, including generous annual leave, health and wellbeing support, and discounted stays at our luxury properties, makes us an attractive employer for those passionate about hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Head Housekeeper in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have experience in luxury environments. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your leadership skills! When you get the chance to meet potential employers, share specific examples of how you've motivated and developed your team in previous roles. This will highlight your ability to inspire others.
✨Tip Number 3
Be proactive! Don’t just wait for job postings; reach out directly to companies you admire, like Cheval. Express your interest in their Head Housekeeper role and ask if they have any upcoming opportunities.
✨Tip Number 4
Prepare for interviews by practising common questions related to housekeeping management. Think about how you would handle budgeting, project work, and team development. Confidence is key, so let your passion for service excellence shine through!
We think you need these skills to ace Head Housekeeper in London
Some tips for your application 🫡
Show Off Your Experience:Make sure to highlight your previous management experience in a luxury environment. We want to see how you've led teams and maintained high standards, so don’t hold back on those details!
Be Organised and Clear:When writing your application, keep it organised and easy to read. Use clear headings and bullet points where necessary. We appreciate a well-structured application that reflects your planning skills!
Inject Some Personality:Let your passion for service excellence shine through! We love candidates who can communicate confidently and have a positive attitude, so don’t be afraid to show us your personality in your application.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity at Cheval Harrington Court!
How to prepare for a job interview at Cheval Harrington Court
✨Know Your Stuff
Before the interview, make sure you’re familiar with the Cheval brand and its values. Research their luxury serviced apartments and understand what sets them apart. This will help you demonstrate your passion for service excellence and how you can contribute to maintaining high standards.
✨Showcase Your Leadership Skills
As a Head Housekeeper, you'll need to lead a team effectively. Prepare examples of how you've motivated and developed your previous teams. Think about specific situations where you’ve resolved conflicts or improved team performance, as this will show your capability in managing a housekeeping operation.
✨Be Organised and Detail-Oriented
Bring along a portfolio that highlights your organisational skills and attention to detail. Include any relevant project work or budgets you've managed in the past. This will not only impress your interviewers but also give them a clear picture of your ability to handle the day-to-day operations of the role.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask during the interview. Inquire about the team dynamics, the challenges they face, or how they measure success in the housekeeping department. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
