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- Tasks: Join our team as a Night Receptionist, providing top-notch service and maintaining security.
- Company: Cheval Collection offers luxury serviced apartments in the heart of South Kensington.
- Benefits: Enjoy competitive salary, 23.5 days leave, life assurance, and tuition support.
- Why this job: Be part of an award-winning team in a dynamic hospitality environment.
- Qualifications: Previous luxury service experience, good computer skills, and knowledge of London required.
- Other info: Only UK work permit holders will be considered; DBS check may be needed.
The predicted salary is between 24000 - 36000 £ per year.
Cheval Collection are currently recruiting a Night Receptionist to join our Front Office team at our luxury serviced apartments in Cheval Harrington Court, located in South Kensington.
The Night Receptionist will join our motivated team of hospitality professionals, who are dedicated to this exceptional residence. As the Night Receptionist you will be responsible for providing a courteous, efficient and friendly service to our residents whilst also maintaining the security of the residence. This is a very varied role which includes dealing with guest enquiries, arrivals and departures, administration work, floor walks and keeping the front desk area clean and tidy.
We want you to apply for this role if, when it comes to work you………
- Take pride in what you do
- Have a friendly, professional and warm manner
- Can build excellent relationships with guest
- Have good computer skills
- Have a good knowledge of London
- Have previous experience in a luxury service environment
In return for your passion and drive to succeed we can offer you……
- Competitive Salary
- Company recognition scheme
- 23.5 days annual leave (increasing with service, including public holidays)
- Life Assurance
- Season Ticket Loan
- Tuition support funding
- Apprenticeship scheme
- Contribution to personal pension (after 3 months)
If you thrive on being the best you can and want to join our award winning team then look no further and apply for our Night Receptionist role now!
Helpful to know…………
Only those eligible to work in the UK or have a valid UK work permit/visa will be considered for the above position.
A basic disclosure (DBS Check) may be requested in the event of a position being offered.
If you thrive on being the best you can and want to join our award winning team then look no further and apply now!
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Night Receptionist (42hours 4on4off shift pattern) employer: Cheval Collection Ltd
Contact Detail:
Cheval Collection Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Receptionist (42hours 4on4off shift pattern)
✨Tip Number 1
Familiarise yourself with the Cheval Collection brand and their values. Understanding their commitment to luxury service will help you align your responses during any interviews or conversations with the team.
✨Tip Number 2
Brush up on your knowledge of South Kensington and its attractions. Being able to provide recommendations or directions to guests will showcase your expertise and enhance the guest experience.
✨Tip Number 3
Prepare to demonstrate your customer service skills through role-play scenarios. Think about how you would handle various guest enquiries or complaints, as this will be crucial in a night receptionist role.
✨Tip Number 4
Network with current or former employees of Cheval Collection if possible. They can provide insights into the company culture and expectations, which can give you an edge in your application process.
We think you need these skills to ace Night Receptionist (42hours 4on4off shift pattern)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Night Receptionist position. Tailor your application to highlight how your skills and experiences align with what Cheval Collection is looking for.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in hospitality, particularly in luxury service environments. Emphasise your customer service skills and any previous roles that demonstrate your ability to build relationships with guests.
Write a Compelling Cover Letter: In your cover letter, express your passion for the hospitality industry and why you want to work specifically at Cheval Collection. Mention your friendly and professional manner, as well as your knowledge of London, to show you are a great fit for the team.
Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for a Night Receptionist role.
How to prepare for a job interview at Cheval Collection Ltd
✨Show Your Hospitality Skills
As a Night Receptionist, you'll be the face of the residence during the night. Make sure to highlight your previous experience in luxury service environments and share specific examples of how you've provided excellent customer service.
✨Demonstrate Your Knowledge of London
Since the role requires good knowledge of London, prepare to discuss local attractions, transport options, and any recommendations you might have for guests. This will show your enthusiasm and readiness to assist residents.
✨Emphasise Your Professionalism
The job calls for a friendly yet professional manner. During the interview, maintain a warm tone while also demonstrating your ability to handle situations with poise and professionalism, especially when discussing security and guest relations.
✨Prepare for Scenario Questions
Expect questions that assess how you would handle various situations, such as guest complaints or emergencies. Think through potential scenarios and how you would respond, showcasing your problem-solving skills and ability to remain calm under pressure.