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- Tasks: Transform enquiries into unforgettable stays and handle guest negotiations.
- Company: Prestigious hospitality brand with a focus on luxury experiences.
- Benefits: Competitive salary, 30 days annual leave, and great employee perks.
- Other info: Rotational shifts including weekends, offering a vibrant work environment.
- Why this job: Join a dynamic team and create memorable experiences for guests.
- Qualifications: Experience in luxury hotels and strong interpersonal skills required.
The predicted salary is between 30000 - 40000 £ per year.
A prestigious hospitality brand is seeking a dynamic Reservations Executive to join its central reservations team in London. This full-time role focuses on transforming enquiries into memorable stays, handling negotiations, and maintaining records to ensure guest satisfaction.
The ideal candidate should have experience in luxury hotels, excellent interpersonal skills, and be proficient in PMS tools.
The position offers competitive salary, 30 days annual leave, and various employee benefits, while working on a rotational basis including weekends.
Luxury Reservations Specialist - Drive Revenue & Experience employer: Cheval Collection Ltd
Contact Detail:
Cheval Collection Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Luxury Reservations Specialist - Drive Revenue & Experience
✨Tip Number 1
Network like a pro! Reach out to people in the luxury hospitality industry, especially those who work at the brand you're eyeing. A friendly chat can open doors and give you insider info that could make your application stand out.
✨Tip Number 2
Practice makes perfect! Before your interview, role-play common scenarios you might face as a Reservations Specialist. This will help you feel more confident when it comes to handling enquiries and negotiations on the spot.
✨Tip Number 3
Show off your skills! If you have experience with PMS tools, be ready to discuss specific examples of how you've used them to enhance guest experiences. This will demonstrate your expertise and make you a more attractive candidate.
✨Tip Number 4
Apply through our website! We want to see your application come through directly, so don’t hesitate to hit that apply button. It shows your enthusiasm and gives us a chance to connect with you right away.
We think you need these skills to ace Luxury Reservations Specialist - Drive Revenue & Experience
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the luxury hospitality industry shine through. We want to see how your experiences have shaped your desire to create memorable stays for guests.
Highlight Relevant Experience: Make sure to showcase any previous roles in luxury hotels or similar environments. We’re looking for specific examples of how you’ve handled guest enquiries and turned them into unforgettable experiences.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Reservations Executive role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at Cheval Collection Ltd
✨Know Your Luxury Hospitality
Familiarise yourself with the brand's values and offerings. Research their luxury services and unique selling points, so you can confidently discuss how your experience aligns with their mission to create memorable stays.
✨Showcase Your Interpersonal Skills
Prepare examples that highlight your excellent communication and negotiation skills. Think of situations where you've turned a challenging enquiry into a positive guest experience, as this will demonstrate your ability to handle reservations effectively.
✨Be Proficient with PMS Tools
Brush up on your knowledge of Property Management Systems (PMS). If you have experience with specific tools, be ready to discuss how you've used them to streamline processes and enhance guest satisfaction in previous roles.
✨Prepare for Rotational Shifts
Since the role involves working weekends and on a rotational basis, be prepared to discuss your flexibility and willingness to adapt. Highlight any previous experience in similar environments to show you're ready for the demands of the job.