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- Tasks: Coordinate housekeeping for luxury residences and ensure top-notch cleanliness.
- Company: Join the award-winning Cheval Collection, known for excellence in hospitality.
- Benefits: Competitive salary, 30 days leave, sick pay, and learning opportunities.
- Why this job: Be part of a dynamic team and make a real impact on guest experiences.
- Qualifications: Supervisory experience in luxury settings and a keen eye for detail.
- Other info: Enjoy discounts, recognition for long service, and a positive work environment.
The predicted salary is between 28800 - 43200 £ per year.
Cheval Collection is currently recruiting a Housekeeping Office Coordinator for a cluster role. You will be responsible for all the housekeeping coordination for two of our residences, Cheval Knightsbridge and Cheval Phoenix House. As the Housekeeping Office Coordinator, you will serve as the first point of contact for guests and other departments regarding housekeeping. You will organise the housekeeping team to ensure all apartments are cleaned promptly. Using the workforce management software, you will manage shift coverage and analyse data.
Coordination with housekeeping supervisors and external contractors, as well as liaising with Reservations for scheduling maintenance, will be key. You will allocate work, prepare daily section sheets, and assist with cleaning when needed. Maintaining housekeeping supplies, reporting and following up on maintenance issues, and addressing guest queries and complaints promptly are crucial tasks. You will ensure show apartments are ready for potential guests, perform administrative tasks, and manage timesheets. Keeping departmental notice boards updated, handling lost property, and ensuring the security of keys are part of the role. Compliance with internal policies and procedures, placing orders, and contributing to the management team will also be expected.
Qualifications
- Have supervisory experience in a 5 star or luxury environment
- Have the ability to delegate and prioritise workload of self and others
- Have experience in maintaining high levels of cleanliness
- Take pride in what you do
- Have a good eye for detail
- Be a confident communicator
- Have a positive attitude in everything you do
Benefits
- A competitive salary + Service Charge
- Company Sick pay
- 30 days annual leave (increasing with service, including bank holidays), additional day for Birthday and Volunteering
- Life Assurance
- Contribution to personal pension (after 3 months)
- Season Ticket Loan
- Learning and Development programs
- Colleague, Family and Friends Discount Rates
- Long Service Recognition
- And many more benefits!
If you thrive on being the best you can and want to join our award winning team then look no further and apply for our Housekeeping Office Coordinator role now!
Only those eligible to work in the UK or have a valid UK work permit/visa will be considered for the above position. A basic disclosure (DBS Check) will be requested in the event of a position being offered.
Housekeeping Office Coordinator in London employer: Cheval Collection Ltd
Contact Detail:
Cheval Collection Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Office Coordinator in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Housekeeping Office Coordinator role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to housekeeping coordination. Think about scenarios where you've successfully managed a team or resolved guest complaints, and be ready to share those stories. Confidence is key!
✨Tip Number 3
Show off your organisational skills! When you get the chance to meet with potential employers, bring along examples of how you've effectively managed schedules or improved processes in previous roles. It’ll demonstrate your ability to handle the responsibilities of the position.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing applications come directly from candidates who are excited about joining our team. Plus, it gives you a better chance to stand out in the hiring process.
We think you need these skills to ace Housekeeping Office Coordinator in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Housekeeping Office Coordinator role. Highlight any supervisory experience in luxury environments and your ability to manage a team effectively.
Craft a Compelling Cover Letter: Use your cover letter to showcase your passion for housekeeping and your attention to detail. Mention specific examples of how you've maintained high cleanliness standards and handled guest queries in the past.
Show Off Your Communication Skills: As a first point of contact, strong communication is key! In your application, demonstrate how you’ve effectively liaised with different departments or guests, ensuring smooth operations and satisfaction.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to receive your application and get to know you better!
How to prepare for a job interview at Cheval Collection Ltd
✨Know Your Stuff
Before the interview, make sure you understand the role of a Housekeeping Office Coordinator inside out. Familiarise yourself with the responsibilities mentioned in the job description, like managing shift coverage and liaising with other departments. This will help you answer questions confidently and show that you're genuinely interested.
✨Show Off Your Experience
Be ready to discuss your supervisory experience in a luxury environment. Think of specific examples where you've successfully delegated tasks or maintained high cleanliness standards. This will demonstrate your ability to handle the responsibilities of the role effectively.
✨Communicate Clearly
As a first point of contact for guests and other departments, strong communication skills are essential. Practice articulating your thoughts clearly and concisely. You might even want to prepare answers to common interview questions about handling guest queries or complaints.
✨Bring Your Positive Attitude
Cheval Collection values a positive attitude, so make sure to convey your enthusiasm during the interview. Share stories that highlight your pride in your work and your attention to detail. A can-do attitude can set you apart from other candidates!
