At a Glance
- Tasks: Lead a dynamic housekeeping team in luxury serviced apartments, ensuring top-notch cleanliness and service.
- Company: Join Cheval Harrington Court, a prestigious name in luxury hospitality.
- Benefits: Enjoy competitive salary, 30 days leave, career coaching, and discounted stays.
- Other info: Great opportunities for personal growth and a positive workplace culture.
- Why this job: Make a real impact in a supportive environment while developing your leadership skills.
- Qualifications: Experience in luxury hospitality management and a passion for service excellence.
The predicted salary is between 30000 - 40000 £ per year.
A great opportunity has become available for an experienced Head Housekeeper to join our team at our luxury serviced apartments at Cheval Harrington Court, located in South Kensington. As Head Housekeeper of this beautifully presented 46 modern apartments, you will need to be a great leader and exceptionally well organised to make sure the residence has high levels of cleanliness and excellent product presentation.
Reporting directly to the General Manager, you will be an excellent team player, who can work with likeminded individuals who are solutions driven and passionate about providing excellent service. You will have a team of 6 plus housekeeping colleagues to engage and develop, to look after the 46 luxury apartments. With this team, you will be responsible for driving the high standards in product quality and cleanliness that the Cheval brand requires.
Ideally, you will have previous experience in managing a housekeeping team in a luxury hospitality environment and you will be capable of managing the day-to-day operations, project work and budgeting.
DutiesAs Head Housekeeper, some of your duties will include:
- To manage the Housekeeping team and operations, ensuring that service standards for the residence are met.
- Managing small projects working closely with the design manager and general manager.
- Preparing and managing the annual budget in conjunction with the general manager.
- Working with outside contractors (agencies, florist, laundry).
- Leading and developing the housekeeping team through guidance and training.
- To ensure service excellence and respect is the culture within the Housekeeping operation.
- Have management experience in a 5 star or luxury environment.
- Have experience in motivating and leading a housekeeping team.
- Have good organisation and planning skills.
- Can communicate confidently at different levels.
- Have an excellent eye for detail with a passion for service excellence and delivery.
- Want to inspire others to develop and grow in the housekeeping profession.
- Have a positive attitude in everything you do!
- A competitive salary + Service Charge.
- 30 days annual leave (increases with every year of service up to year 5).
- Additional day off to celebrate birthday (or employment anniversary).
- Life Assurance.
- Contribution to personal pension (after 3 months).
- Season Ticket Loan.
- Learning and development opportunities.
- Career coaching and progression.
- Health and wellbeing support.
- Discounted stays at Cheval for colleagues, friends and family.
- Discounted stays at properties within the GHA portfolio.
- An inclusive and supportive working environment.
- And many more benefits!
If you thrive on being the best you can and want to join our award winning team then look no further and apply for our Head Housekeeper role now!
Helpful to know: Only those eligible to work in the UK or have a valid UK work permit/visa will be considered for the above position. A basic disclosure (DBS Check) will be requested in the event of a position being offered.
Head Housekeeper in London employer: Cheval Collection Ltd
Cheval Harrington Court offers an exceptional working environment for the Head Housekeeper role, situated in the prestigious South Kensington area. With a strong focus on employee development, our inclusive culture fosters teamwork and excellence, providing numerous benefits such as competitive salaries, generous annual leave, and career progression opportunities. Join us to lead a dedicated team in maintaining the high standards of our luxury serviced apartments while enjoying unique perks like discounted stays and health support.
StudySmarter Expert Advice🤫
We think this is how you could land Head Housekeeper in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have experience in luxury environments. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your leadership skills! When you get the chance to meet potential employers, share specific examples of how you've motivated and developed your team in previous roles. This will highlight your ability to inspire others.
✨Tip Number 3
Be proactive! If you see a job that fits, don’t just wait for the application process. Reach out directly to the hiring manager or HR team through LinkedIn or email to express your interest and ask any questions.
✨Tip Number 4
Keep learning! Take advantage of any training or development opportunities available to you. This not only boosts your skills but also shows potential employers that you're committed to excellence in your field.
We think you need these skills to ace Head Housekeeper in London
Some tips for your application 🫡
Show Off Your Experience:Make sure to highlight your previous management experience in a luxury hospitality environment. We want to see how you've led teams and maintained high standards, so don’t hold back on those details!
Be Organised and Clear:When writing your application, keep it organised and clear. Use headings and bullet points where necessary to make it easy for us to read. We love a well-structured application that gets straight to the point!
Inject Some Personality:Let your personality shine through! We’re looking for someone with a positive attitude and a passion for service excellence. Share a bit about what inspires you in the housekeeping profession and how you motivate your team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Cheval Collection Ltd
✨Know Your Stuff
Before the interview, make sure you’re familiar with the Cheval brand and its values. Research their luxury serviced apartments and understand what sets them apart. This will help you demonstrate your passion for service excellence and how you can contribute to maintaining high standards.
✨Showcase Your Leadership Skills
As a Head Housekeeper, you'll need to lead a team effectively. Prepare examples of how you've motivated and developed your previous housekeeping teams. Be ready to discuss specific situations where you’ve successfully managed operations or resolved conflicts within your team.
✨Be Organised and Detail-Oriented
Highlight your organisational skills during the interview. Bring along a portfolio or notes that showcase your experience in managing budgets, projects, and daily operations. Mention any systems or processes you’ve implemented to ensure cleanliness and product presentation in past roles.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask the interviewer about the role and the team dynamics. This shows your interest in the position and helps you gauge if the company culture aligns with your values. For example, inquire about the training and development opportunities for the housekeeping team.
