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- Tasks: Be the friendly face of our luxury serviced apartments, assisting guests with their needs.
- Company: Join Cheval Collection, a leader in luxury hospitality.
- Benefits: Enjoy competitive pay, service charge, and tuition support.
- Why this job: Make a real impact on guest experiences in a vibrant environment.
- Qualifications: Friendly, professional, and great at building relationships.
- Other info: Flexible part-time role with opportunities for growth and development.
The predicted salary is between 12 - 16 £ per hour.
Cheval Collection are currently recruiting a Porter to join the front office team of our luxury serviced apartments based in Tower Hill. As porter you will be based in the front of house lobby to ensure that you are available for any guest needs. You will be an important point of contact for our guests from their arrival to their departure and all in between. You will be answering questions about the residence or the local area, showing the guests to their apartments, delivering luggage and parcels, organising transportation and assisting the front office team wherever possible. You will work as part of the front office team to ensure that our guests are receiving an excellent guest experience from start to finish.
When it comes to work if you:
- Have a friendly, professional and warm manner
- Can build excellent relationships with guests and anticipate needs
- Are a confident communicator
- Take pride in what you do
In return we can offer you:
- Competitive salary
- Service charge
- 12 days annual leave (increasing with service, including public holidays)
- Life Assurance
- Season Ticket Loan
- Tuition funded support
- Apprenticeship scheme
- Contribution to personal pension (after 3 months)
- And many more benefits!
If you thrive on being the best you can and want to join our award winning team then look no further and apply for our Porter role now!
Helpful to know: Only those eligible to work in the UK or have a valid UK work permit/visa will be considered for the above position. A basic disclosure (DBS Check) may be requested in the event of a position being offered.
Front Office Porter (Part time) in London employer: Cheval Collection Ltd
Contact Detail:
Cheval Collection Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front Office Porter (Part time) in London
✨Tip Number 1
Make sure you know the company inside out! Research Cheval Collection and their values, so you can show off your knowledge during the interview. It’ll help you connect with the team and demonstrate that you’re genuinely interested in being part of their award-winning crew.
✨Tip Number 2
Practice your communication skills! As a Front Office Porter, you'll be the face of the company, so it’s crucial to come across as friendly and professional. Try role-playing common guest interactions with a friend to build your confidence.
✨Tip Number 3
Show off your problem-solving skills! Think of examples from your past experiences where you’ve gone above and beyond for someone. This will highlight your ability to anticipate guest needs and ensure they have an excellent experience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen to join the team at Cheval Collection. Good luck!
We think you need these skills to ace Front Office Porter (Part time) in London
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly and warm manner shine through. We want to see the real you, so don’t be afraid to inject a bit of personality into your cover letter!
Tailor Your Application: Make sure to tailor your CV and cover letter to highlight your experience in customer service and communication. We’re looking for someone who can build excellent relationships with guests, so showcase any relevant skills or experiences.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and make sure your enthusiasm for the role comes across!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Cheval Collection Ltd
✨Know the Company
Before your interview, take some time to research Cheval Collection. Understand their values, the type of guests they cater to, and what makes their serviced apartments stand out. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your People Skills
As a Front Office Porter, you'll be interacting with guests constantly. Prepare examples of how you've built relationships or handled guest inquiries in the past. Highlight your friendly and professional manner, as this is key to creating a warm atmosphere for guests.
✨Anticipate Guest Needs
Think about scenarios where you might need to anticipate a guest's needs. Be ready to discuss how you would handle situations like a guest needing transportation or assistance with luggage. This shows that you can think on your feet and prioritise guest satisfaction.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what a typical day looks like for a Porter. This not only shows your interest but also helps you gauge if the role is the right fit for you.