At a Glance
- Tasks: Lead and manage housekeeping teams across luxury residences in Kensington.
- Company: Join Cheval Collection, a prestigious name in luxury hospitality.
- Benefits: Competitive salary, 30 days leave, life assurance, and discounted stays.
- Other info: Great opportunities for personal development and career growth.
- Why this job: Make a real impact in a dynamic environment with a focus on service excellence.
- Qualifications: Experience in luxury hospitality management and strong leadership skills.
The predicted salary is between 29700 - 36300 £ per year.
Cheval Collection have an exciting opportunity for an Executive Housekeeper to look after two of our Cheval Residences in the prestigious location of Kensington.
A great opportunity has become available for an experienced Executive Housekeeper to join the team looking after two of our stunning luxury residences in Kensington including our flagship property of the west end, Cheval Gloucester Park.
As Executive Housekeeper of these beautifully presented properties, you will need to be a great leader and exceptionally organised to make sure that both residences have high levels of cleanliness and excellent product presentation.
Reporting directly to the General Manager you will be an excellent team player, who can work with likeminded individuals who are solutions driven and passionate about providing excellent service.
You will have a team of 20 plus housekeeping colleagues to engage and develop, to look after 130 luxury apartments (over 2 buildings).
With this team you will be responsible for driving the high standards in product quality and cleanliness that the Cheval brand requires.
Ideally, you will have previous experience in managing a Housekeeping team in a luxury hospitality environment and you will be capable of managing the day-to-day operations, project work and budgeting.
- As Executive Housekeeper, some of your duties will include…………
- To manage multi-site property Housekeeping teams and operations, ensuring that service standards for both residences are met.
- Managing small projects working closely with the design manager
- Preparing and managing the annual budget
- Working with outside contractors (agencies, florist, laundry)
- Leading and developing the housekeeping team through guidance and training
- To ensure service excellence and respect is the culture within the Housekeeping operation
- We would love to hear from you if…………………
- Have management experience in a 5 star or luxury environment with multisite experience
- Have experience in motivating and leading a large housekeeping team
- Have good organisation and planning skills
- Can communicate confidently at different levels
- Have an excellent eye for detail with a passion for service excellence and delivery
- Want to inspire others to develop and grow in the housekeeping profession
• Have a positive attitude in everything you do!
In return we can offer you………..
- Competitive Salary
- Service charge
- 30 days annual leave (increasing with service including bank holidays)
- Additional day off for your birthday
- Life Assurance
- Season Ticket Loan
- Learning and development opportunities
- Discounted stays at Cheval for colleagues, friends and family
- Discounted stays at properties within the GHA portfolio
- Contribution to personal pension (after 3 months)
• And many more benefits!
Helpful to know…………
Only those eligible to work in the UK or have a valid UK work permit/visa will be considered for the above position.
A basic disclosure (DBS Check) may be requested in the event of a position being offered.
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Executive Housekeeper employer: Cheval Collection Ltd
Cheval Collection Ltd is an exceptional employer, offering a vibrant work culture that prioritises employee growth and well-being. Located in the heart of West London, our luxurious residence provides not only competitive salaries and generous annual leave but also unique benefits such as discounted stays and continuous learning opportunities, making it an ideal place for those seeking a rewarding career in hospitality maintenance.
StudySmarter Expert Advice🤫
We think this is how you could land Executive Housekeeper
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Cheval Collection Ltd. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Cheval Collection Ltd
Don't be shy about reaching out to Cheval Collection Ltd directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Executive Housekeeper
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Cheval Collection Ltd and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Cheval Collection Ltd
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
