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- Tasks: Welcome guests and provide exceptional service at our stunning residence near the Tower of London.
- Company: Join Cheval Collection, a growing brand known for its award-winning hospitality team.
- Benefits: Enjoy competitive salary, 30 days annual leave, and discounted stays for friends and family.
- Why this job: Be part of a friendly team and make a real impact on guest experiences.
- Qualifications: Experience in hospitality, strong communication skills, and a passion for service excellence.
- Other info: Opportunities for learning and development in a dynamic environment.
The predicted salary is between 24000 - 36000 £ per year.
Cheval Collection are currently recruiting a Receptionist to join our friendly front office team at our stunning residence, Cheval Three Quays, based in the city, next to the Tower of London. As Receptionist, you will join our motivated team of hospitality professionals, who are dedicated to this exceptional residence and to providing courteous, efficient, and friendly service to our guests.
In this role of Receptionist, you will be required to deal with all aspects of Front of House from the guest arrival through to their departure including dealing with guest enquiries, arrivals and departures, administration work, floor walks and keeping the front desk area clean and tidy. If you have experience in hospitality and you are passionate about delivering service excellence, this role will be very much suited to you.
We would love to hear from you if you:
- Have experience in hospitality
- Take pride in what you do
- Have a friendly, professional, and warm manner
- Can build excellent relationships with guests
- Enjoy working as part of a team
- Have good computer skills
- Have a good knowledge of London
- Have previous experience in a luxury service environment
In return for your passion and drive to succeed we can offer you:
- Competitive Salary
- Service charge
- 30 days annual leave (increasing with service including bank holidays)
- Additional day off for your birthday
- Volunteering Day
- Life Assurance
- Season Ticket Loan
- Learning and development opportunities
- Discounted stays at Cheval for colleagues, friends and family
- Discounted stays at properties within the GHA portfolio
- Contribution to personal pension (after 3 months)
- And many more benefits!
If you want to be part of this growing brand and award-winning team, then look no further and apply for our Receptionist role now and together we can deliver excellence!
Helpful to know: Only those eligible to work in the UK or have a valid UK work permit/visa will be considered for the above position. A basic disclosure (DBS Check) may be requested in the event of a position being offered.
Receptionist in City of London employer: Cheval Collection Ltd
Contact Detail:
Cheval Collection Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist in City of London
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues in the hospitality industry. They might know about openings at places like Cheval Collection or can put in a good word for you.
✨Tip Number 2
Show up in person! If you're nearby, pop into Cheval Three Quays and introduce yourself. A friendly face can make a lasting impression, and who knows, you might even get a chance to chat with the hiring manager.
✨Tip Number 3
Prepare for the interview by brushing up on your knowledge of London and the hospitality sector. Being able to discuss local attractions or share your experiences in luxury service can really set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Cheval Collection.
We think you need these skills to ace Receptionist in City of London
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the friendly and warm manner you’d bring to our team. Don’t be afraid to share a bit about yourself and why you’re passionate about hospitality.
Tailor Your Experience: Make sure to highlight your relevant experience in hospitality. We’re looking for someone who takes pride in their work, so mention specific examples of how you've delivered excellent service in previous roles.
Keep It Professional: While we love a friendly tone, remember to keep your application professional. Use clear language and check for any spelling or grammar mistakes. A polished application shows us you care about the details!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team. Let’s get started on this journey together!
How to prepare for a job interview at Cheval Collection Ltd
✨Know Your Stuff About Hospitality
Make sure you brush up on your hospitality knowledge before the interview. Understand the key aspects of front office operations, especially in a luxury environment. Familiarise yourself with common guest queries and how to handle them with a friendly and professional manner.
✨Show Off Your People Skills
As a Receptionist, you'll be the first point of contact for guests, so it's crucial to demonstrate your ability to build relationships. Prepare examples of how you've successfully interacted with guests or colleagues in the past, showcasing your warm and approachable nature.
✨Get to Know Cheval Collection
Research Cheval Collection and their values. Understanding their commitment to service excellence will help you align your answers with what they’re looking for. Mention specific aspects of their brand that resonate with you during the interview.
✨Practice Makes Perfect
Conduct mock interviews with a friend or family member. Focus on common questions for reception roles, like handling difficult guests or managing multiple tasks. This will help you feel more confident and articulate during the actual interview.