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For Companies At a Glance
- Tasks: Provide top-notch service to brokers and manage inquiries via phone and live chat.
- Company: Join Chetwood Bank, a forward-thinking institution in the mortgage sector.
- Benefits: Enjoy a competitive salary, 25 days holiday, hybrid work, and private health insurance.
- Other info: Great opportunity for career growth in a supportive environment.
- Why this job: Be part of a dynamic team and make a real difference in mortgage operations.
- Qualifications: Customer service experience in mortgages and strong IT skills required.
The predicted salary is between 30000 - 40000 £ per year.
Chetwood Bank is looking for a Lending Support Specialist to join its Mortgage Operations team in Wrexham. The role involves providing high-quality service to brokers, onboarding new broker registrations, and managing inquiries via telephone and live chat.
Candidates should have experience in customer service within the mortgages sector, strong IT skills, and the ability to communicate professionally.
Benefits include:
- Competitive salary
- 25 days holiday plus a birthday off
- Hybrid working
- Private health insurance
Mortgage Operations Support Specialist - Hybrid (Wrexham) employer: Chetwood Bank
Contact Detail:
Chetwood Bank Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mortgage Operations Support Specialist - Hybrid (Wrexham)
✨Tip Number 1
Network like a pro! Reach out to your connections in the mortgage sector and let them know you're on the hunt for a role. You never know who might have the inside scoop on openings at Chetwood Bank or similar companies.
✨Tip Number 2
Prepare for those interviews! Brush up on your knowledge of mortgage operations and customer service best practices. We recommend practising common interview questions and scenarios you might face as a Lending Support Specialist.
✨Tip Number 3
Show off your IT skills! Be ready to discuss any relevant software or tools you've used in previous roles. Highlighting your tech-savviness can really set you apart from other candidates.
✨Tip Number 4
Apply through our website! It’s the easiest way to get your application noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Mortgage Operations Support Specialist - Hybrid (Wrexham)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service, especially within the mortgages sector. We want to see how your skills align with what we're looking for, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about joining our Mortgage Operations team and how your background makes you a perfect fit. Keep it professional but let your personality come through!
Show Off Your IT Skills: Since strong IT skills are key for this role, make sure to mention any relevant software or tools you’re familiar with. We love tech-savvy candidates who can hit the ground running, so don’t hold back on your tech prowess!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be all set!
How to prepare for a job interview at Chetwood Bank
✨Know Your Mortgages
Brush up on your knowledge of mortgage products and processes. Being able to discuss different types of mortgages and their features will show that you’re not just familiar with the sector, but that you’re genuinely interested in it.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about how you handled difficult situations or inquiries, as this will demonstrate your ability to manage broker relationships effectively.
✨Practice Your IT Skills
Since strong IT skills are essential for this role, make sure you’re comfortable with common software used in mortgage operations. If possible, practice using any relevant tools or platforms before the interview to boost your confidence.
✨Communicate Professionally
During the interview, focus on clear and professional communication. Practice answering questions concisely and confidently, and don’t hesitate to ask for clarification if you don’t understand something. This will reflect your ability to communicate well with brokers.