At a Glance
- Tasks: Engage with brokers to drive mortgage applications and achieve sales targets.
- Company: Chetwood Bank is a UK digital bank focused on straightforward savings and mortgages.
- Benefits: Enjoy 25 days holiday plus your birthday off, private health insurance, and a pension plan.
- Other info: Full-time role based in Wrexham, with opportunities for growth and development.
- Why this job: Join a dynamic team in fintech, develop valuable skills, and make a real impact in the mortgage market.
- Qualifications: 12 months experience in mortgage sales or account management is essential; knowledge of the mortgage market is a plus.
The predicted salary is between 36000 - 60000 € per year.
Key Responsibilities
- Deliver agreed mortgage loan completion and associated activity targets in accordance with pre-determined Key Performance Indicators and through provision of telephone support to broker partners.
- Utilise account development strategies to grow & develop partner relationships and create opportunities to deliver incremental, quality mortgage business.
- Identifies new business opportunities to ensure territory size is adequate to fulfil the banks’ lending requirements and continued growth is maintained as the business grows and matures.
- Demonstrate full understanding of the brands product suite and sales process through successful completion of the induction programme and on-going training.
- Establish and maintain effective communication and relationships with all internal management, stakeholders and departments.
- Clear demonstration of adherence to due diligence with brokers both at initial stages and on an ongoing basis in line with documented procedures.
- Ensure that all communications with intermediaries are professional and that they address any identified training that is required and deemed necessary to ensure compliance and due diligence being maintained.
- Ensures all communication to territory partners and intermediaries are delivered in a timely manner and that any relevant messages are embedded within key account contacts.
- Promote and develop awareness of products and proposition in our chosen markets to channel partners through attendance at events, meetings and roadshows.
- Contributes to product development by sharing ideas in order to generate new business through. communications with line management and other key stakeholders e.g. Mortgage Product Manager.
- Provide feedback to Line Manager and relevant colleagues on any service issues that intermediaries raise, ensuring our service proposition is appropriately maintained.
- Deals effectively with queries and complaints in accordance with Bank guidelines and standards of service.
- Maintain the company’s compliance standards and own compliance training.
Skills, Knowledge & Expertise
- 12m previous experience in a mortgage related sales or account management role is essential.
- Intermediate level skills in Microsoft Word and Excel are essential.
- Intermediate knowledge of the mortgage market (products and regulation) is essential.
- Intermediate knowledge of mortgage distribution routes is desirable.
Job Benefits
- Competitive salary
- 25 days holiday PLUS your BIRTHDAY off
- Pension contribution with Royal London
- Life Assurance
- Private medical, dental and optical health insurance with Axa
- Hybrid working
- Free breakfast available
Telephone Business Development Manager in Wrexham employer: Chetwood Bank
Chetwood Bank is an exceptional employer, offering a dynamic work environment in the heart of Wrexham, where innovation meets community-focused banking. With a strong commitment to employee growth, we provide comprehensive training and development opportunities alongside competitive benefits such as 25 days holiday plus your birthday off, private health insurance, and a pension contribution. Join us to be part of a forward-thinking team that values collaboration and strives for excellence in delivering straightforward financial solutions.
StudySmarter Expert Advice🤫
We think this is how you could land Telephone Business Development Manager in Wrexham
✨Tip Number 1
Familiarise yourself with Chetwood Bank's product suite and the mortgage market. Understanding their offerings will help you engage effectively with brokers and demonstrate your expertise during conversations.
✨Tip Number 2
Network with professionals in the mortgage industry, especially those who have experience with Chetwood Bank. This can provide you with insider knowledge and potentially valuable referrals that could boost your application.
✨Tip Number 3
Prepare to discuss your previous experience in mortgage sales or account management. Be ready to share specific examples of how you've successfully developed relationships and driven business growth in past roles.
✨Tip Number 4
Stay updated on current trends and regulations in the mortgage market. Being knowledgeable about recent changes will show your commitment to the industry and your ability to adapt to new challenges.
We think you need these skills to ace Telephone Business Development Manager in Wrexham
Some tips for your application 🫡
Understand the Role:Before applying, make sure to thoroughly read the job description for the Telephone Business Development Manager role at Chetwood Bank. Understand the key responsibilities and required skills, particularly in mortgage sales and account management.
Tailor Your CV:Customise your CV to highlight relevant experience in mortgage-related sales or account management. Emphasise any achievements that demonstrate your ability to meet targets and develop partner relationships.
Craft a Compelling Cover Letter:Write a cover letter that showcases your understanding of the mortgage market and your enthusiasm for the role. Mention specific examples of how you have successfully driven business growth or managed client relationships in the past.
Highlight Compliance Knowledge:Since compliance is crucial in this role, ensure you mention any experience you have with compliance standards and due diligence in your application. This will show that you are aware of the importance of these aspects in the banking sector.
How to prepare for a job interview at Chetwood Bank
✨Know Your Mortgage Products
Make sure you have a solid understanding of the mortgage products offered by Chetwood Bank. Familiarise yourself with their features, benefits, and any recent changes in regulations. This knowledge will help you answer questions confidently and demonstrate your expertise.
✨Showcase Your Sales Experience
Prepare to discuss your previous experience in mortgage-related sales or account management. Highlight specific achievements, such as meeting targets or developing successful relationships with brokers. Use concrete examples to illustrate your skills and how they align with the role.
✨Demonstrate Communication Skills
As this role involves significant communication with brokers and internal teams, practice articulating your thoughts clearly and professionally. Be ready to discuss how you handle queries and complaints, ensuring you convey your ability to maintain strong relationships.
✨Prepare Questions for the Interviewer
Think of insightful questions to ask the interviewer about the company culture, team dynamics, and expectations for the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
