Chetwood Bank is seeking a Complaints Handler to manage end-to-end complaint resolutions in a FCA-regulated environment. You will investigate cases, gather evidence, and engage with customers and stakeholders to drive fair outcomes.
You will identify root causes, analyse trends, and contribute to improvements in processes and customer journeys while maintaining strong records and timely responses.
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Regulated Complaints Specialist - Hybrid Role employer: Chetwood Bank
Chetwood Bank is an exceptional employer located in the vibrant city of London, offering a dynamic work culture that fosters innovation and collaboration. Employees benefit from comprehensive growth opportunities, including professional development and training, while enjoying a hybrid work model that promotes work-life balance. With a commitment to compliance and excellence, Chetwood Bank provides a rewarding environment for those looking to make a meaningful impact in the financial sector.
