At a Glance
- Tasks: Provide top-notch service to brokers and manage inquiries via phone and live chat.
- Company: Join Chetwood Bank, a forward-thinking bank with a focus on innovation.
- Benefits: Enjoy a competitive salary, 25 days holiday, hybrid work, and private health insurance.
- Other info: Great opportunity for career growth in a supportive environment.
- Why this job: Be part of a dynamic team and make a real difference in the mortgage sector.
- Qualifications: Customer service experience in mortgages and strong IT skills required.
The predicted salary is between 30000 - 40000 £ per year.
Chetwood Bank is looking for a Lending Support Specialist to join its Mortgage Operations team in Wrexham. The role involves providing high-quality service to brokers, onboarding new broker registrations, and managing inquiries via telephone and live chat.
Candidates should have experience in customer service within the mortgages sector, strong IT skills, and the ability to communicate professionally.
Benefits include:
- Competitive salary
- 25 days holiday plus a birthday off
- Hybrid working
- Private health insurance
Mortgage Operations Support Specialist - Hybrid (Wrexham) employer: Chetwood Bank
Chetwood Bank is an excellent employer that values its employees by offering a competitive salary, generous holiday allowance including a day off for your birthday, and the flexibility of hybrid working. The supportive work culture fosters professional growth and development within the mortgage sector, making it an ideal place for those seeking meaningful and rewarding employment in Wrexham.
StudySmarter Expert Advice🤫
We think this is how you could land Mortgage Operations Support Specialist - Hybrid (Wrexham)
✨Tip Number 1
Network like a pro! Reach out to your connections in the mortgage sector and let them know you're on the hunt for a role. You never know who might have the inside scoop on openings at Chetwood Bank or similar companies.
✨Tip Number 2
Prepare for those interviews! Brush up on your knowledge of mortgage operations and customer service best practices. We recommend practising common interview questions with a friend to boost your confidence.
✨Tip Number 3
Show off your IT skills! Be ready to discuss any relevant software or tools you've used in previous roles. Highlighting your tech-savviness can set you apart from other candidates.
✨Tip Number 4
Apply through our website! It’s the easiest way to get your application noticed. Plus, we love seeing candidates who take the initiative to apply directly!
We think you need these skills to ace Mortgage Operations Support Specialist - Hybrid (Wrexham)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in customer service, especially within the mortgages sector. We want to see how your skills align with what we're looking for, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Mortgage Operations Support Specialist role. We love seeing genuine enthusiasm and a clear understanding of our team’s goals.
Show Off Your IT Skills:Since strong IT skills are key for this role, make sure to mention any relevant software or tools you’re familiar with. We appreciate candidates who can hit the ground running, so let us know how tech-savvy you are!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Chetwood Bank
✨Know Your Mortgages
Make sure you brush up on your mortgage knowledge before the interview. Understand the different types of mortgages, the application process, and common issues brokers face. This will show that you're not just familiar with the sector but genuinely interested in it.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've provided excellent customer service, especially in a high-pressure environment. Chetwood Bank values high-quality service, so demonstrating your ability to handle inquiries professionally will set you apart.
✨Get Comfortable with Tech
Since strong IT skills are essential for this role, be ready to discuss any relevant software or tools you've used in previous jobs. If you can, practice using similar systems or platforms to show your adaptability and tech-savviness during the interview.
✨Practice Your Communication
As you'll be managing inquiries via telephone and live chat, it's crucial to communicate clearly and professionally. Consider doing mock interviews with friends or family to refine your responses and ensure you come across as confident and articulate.
