At a Glance
- Tasks: Drive mortgage business by connecting with brokers and ensuring successful completions.
- Company: Dynamic financial institution focused on growth and innovation.
- Benefits: Competitive salary, 25 days holiday plus your birthday off, and hybrid working.
- Other info: Enjoy free breakfast and comprehensive health insurance.
- Why this job: Join a team that values your input and offers real career progression.
- Qualifications: 12 months experience in mortgage sales or account management required.
The predicted salary is between 30000 - 40000 £ per year.
As a Telephone Business Development Manager you will individually take responsibility for a regional target alongside the BDM for that territory. You will ensure that maximum contact with new and accredited brokers and distributors takes place with a view to brokers submitting mortgage applications, leading to successful completions. You will be expected to drive market awareness and volumes of business and to play your part in ensuring that quality and profitability metrics meet company requirements.
Key Responsibilities
- Deliver agreed mortgage loan completion and associated activity targets in accordance with pre-determined Key Performance Indicators and through provision of telephone support to broker partners.
- Utilise account development strategies to grow & develop partner relationships and create opportunities to deliver incremental, quality mortgage business.
- Identify new business opportunities to ensure territory size is adequate to fulfil the banks’ lending requirements and continued growth is maintained as the business grows and matures.
- Demonstrate full understanding of the brands product suite and sales process through successful completion of the induction programme and ongoing training.
- Establish and maintain effective communication and relationships with all internal management, stakeholders and departments.
- Clear demonstration of adherence to due diligence with brokers both at initial stages and on an ongoing basis in line with documented procedures.
- Ensure that all communications with intermediaries are professional and that they address any identified training that is required and deemed necessary to ensure compliance and due diligence being maintained.
- Ensure all communication to territory partners and intermediaries are delivered in a timely manner and that any relevant messages are embedded within key account contacts.
- Promote and develop awareness of products and proposition in our chosen markets to channel partners through attendance at events, meetings and roadshows.
- Contribute to product development by sharing ideas in order to generate new business through communications with line management and other key stakeholders e.g. Mortgage Product Manager.
- Provide feedback to Line Manager and relevant colleagues on any service issues that intermediaries raise, ensuring our service proposition is appropriately maintained.
- Deal effectively with queries and complaints in accordance with Bank guidelines and standards of service.
- Maintain the company’s compliance standards and own compliance training.
Skills, Knowledge & Expertise
- 12m previous experience in a mortgage related sales or account management role is essential.
- Intermediate level skills in Microsoft Word and Excel are essential.
- Intermediate knowledge of the mortgage market (products and regulation) is essential.
- Intermediate knowledge of mortgage distribution routes is desirable.
Job Benefits
- Competitive salary
- 25 days holiday PLUS your BIRTHDAY off
- Pension contribution with Royal London
- Life Assurance
- Private medical, dental and optical health insurance with Axa
- Hybrid working
- Free breakfast available
Telephone Business Development Manager in Manchester employer: Chetwood Bank
As a Telephone Business Development Manager, you will thrive in a dynamic and supportive work environment that prioritises employee growth and development. With competitive salaries, generous holiday allowances including your birthday off, and comprehensive health benefits, our company fosters a culture of collaboration and innovation, ensuring you have the tools and opportunities to excel in your role while contributing to meaningful business outcomes.
StudySmarter Expert Advice🤫
We think this is how you could land Telephone Business Development Manager in Manchester
✨Tip Number 1
Network like a pro! Get out there and connect with brokers and distributors in your area. Attend industry events, join relevant online forums, and don’t be shy about reaching out on LinkedIn. The more people you know, the better your chances of landing that Telephone Business Development Manager role.
✨Tip Number 2
Show off your knowledge! Brush up on the mortgage market and the products you'll be dealing with. When you chat with potential employers or partners, drop some insights about current trends or regulations. This will show you're not just another candidate; you're someone who knows their stuff!
✨Tip Number 3
Practice your pitch! You’ll need to communicate effectively with brokers, so rehearse how you’d present our products and services. Make it engaging and informative. A confident delivery can make all the difference when you’re trying to win over new partners.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows initiative and gives us a chance to see your enthusiasm for the role. Plus, you’ll get to explore all the benefits we offer, like that extra day off for your birthday!
We think you need these skills to ace Telephone Business Development Manager in Manchester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Telephone Business Development Manager role. Highlight your experience in mortgage sales or account management, and don’t forget to showcase your skills in Microsoft Word and Excel. We want to see how you can drive market awareness and meet those targets!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your understanding of the mortgage market and how you plan to develop partner relationships. Remember, we love seeing enthusiasm and a clear connection to our company values.
Showcase Your Achievements:When detailing your previous roles, focus on your achievements rather than just responsibilities. Did you exceed sales targets? Did you improve broker relationships? We want to know how you’ve made an impact in your past positions!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Chetwood Bank
✨Know Your Numbers
Before the interview, brush up on your understanding of key performance indicators (KPIs) relevant to the role. Be ready to discuss how you've met or exceeded targets in previous positions, as this will show your potential employer that you can deliver results.
✨Master the Product Suite
Make sure you have a solid grasp of the company's mortgage products and sales processes. Familiarise yourself with their offerings and be prepared to discuss how you would promote these to brokers and distributors effectively.
✨Build Rapport
Since this role involves a lot of communication with brokers, practice building rapport over the phone. Think about how you can establish trust and maintain professional relationships, and be ready to share examples of how you've done this in the past.
✨Prepare for Compliance Questions
Given the importance of compliance in this role, anticipate questions related to due diligence and regulatory standards. Be prepared to explain how you've ensured compliance in previous roles and how you would approach it in this position.
