Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage external vendors and ensure they meet performance standards while mitigating risks.
- Company: A forward-thinking digital bank focused on straightforward savings and mortgages.
- Benefits: 25 days holiday plus your birthday off, private health insurance, and pension contributions.
- Why this job: Join a dynamic team and make a real impact in the mortgage servicing industry.
- Qualifications: Experience in managing mortgage servicing partners and strong communication skills required.
- Other info: Opportunity for professional growth in a supportive and innovative environment.
The predicted salary is between 40000 - 50000 £ per year.
We’re a UK-based digital bank dedicated to getting the basics right and offering straightforward savings and mortgages. This is a 12 Month Fixed Term Contract.
As a Mortgage Servicing Senior Analyst, you will ensure that service providers meet contractual commitments whilst maintaining performance and managing risk. Where necessary you will be expected to challenge existing performance, whilst maintaining robust governance routines. You will remain up to date with upcoming industry changes and regulatory requirements.
Key Responsibilities:
- Develop and maintain strong relationships with key external vendors, ensuring they meet contractual obligations and performance standards.
- Conduct regular reviews to ensure continuous improvement.
- Draft high-quality reports that are impactful, balanced and clearly articulate the standards of performance, whilst also addressing the root cause of any issues.
- Perform follow-up work ensuring management progress actions through to closure.
- Provide visibility of any risks arising from contracts with third parties and provide confidence that they are being effectively identified and proportionately managed.
- Review and interpret monthly third-party reporting and analyse key trends.
- Visit service providers in line with the agreed schedule.
- Attend and contribute to monthly/quarterly governance meetings with each third party supplier as required.
Skills, Knowledge & Expertise:
- Experience managing external servicing partners with proven in-depth knowledge of Buy-to-Let and Residential mortgages throughout the full lifecycle.
- Experience in managing governance routines, including maintaining accurate records, ensuring timely reporting, and staying up to date with KYB (Know Your Business) requirements, is highly desirable.
- Demonstrable experience in assessing process adherence providing clear, structured and well-documented feedback is essential.
- Experience in third-party oversight including both servicers and external suppliers such as litigation lawyers, asset managers, third party associates.
- A strong understanding of the mortgage originations process is preferred.
- Good knowledge of the regulatory framework applicable to mortgages with the ability to review, interpret, and apply new regulatory changes.
- Strong communication skills and numerical capability are required.
- Proficiency in Microsoft applications, particularly Word and Excel, is expected.
25 days holiday PLUS your BIRTHDAY off. Pension contribution with Royal London. Life Assurance. Private medical, dental and optical health insurance with Axa. Free breakfast available.
Senior Mortgage Servicing Analyst in Manchester employer: Chetwood Bank
Contact Detail:
Chetwood Bank Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Mortgage Servicing Analyst in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the mortgage industry and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of Buy-to-Let and Residential mortgages. Be ready to discuss how you've managed external servicing partners and tackled governance routines in the past. Show us you know your stuff!
✨Tip Number 3
Don’t just wait for job alerts! Actively search for roles on our website and apply directly. This shows initiative and can set you apart from other candidates who are just waiting for opportunities to come to them.
✨Tip Number 4
Follow up after interviews with a thank-you email. It’s a great way to reiterate your interest in the position and remind them why you’re the best fit for the role. Plus, it keeps you fresh in their minds!
We think you need these skills to ace Senior Mortgage Servicing Analyst in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Mortgage Servicing Analyst role. Highlight your experience with external servicing partners and governance routines, as these are key for us. Use specific examples that showcase your skills in managing performance and risk.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our digital bank. Mention your understanding of the mortgage lifecycle and how you can contribute to maintaining strong relationships with our service providers.
Showcase Your Analytical Skills: Since this role involves analysing third-party reporting and identifying risks, make sure to highlight your analytical skills. Provide examples of how you've successfully interpreted data and made impactful decisions in previous roles.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Chetwood Bank
✨Know Your Mortgages
Brush up on your knowledge of Buy-to-Let and Residential mortgages. Be prepared to discuss the full lifecycle of these products, as well as any recent regulatory changes. This will show that you’re not just familiar with the basics but also engaged with the industry.
✨Showcase Your Analytical Skills
Prepare to demonstrate your ability to interpret third-party reporting and analyse key trends. Bring examples of how you've assessed process adherence in previous roles, and be ready to discuss how you provided structured feedback to improve performance.
✨Build Relationships
Think about how you’ve developed strong relationships with external vendors in the past. Be ready to share specific examples of how you’ve ensured they met contractual obligations and performance standards, as this is crucial for the role.
✨Communicate Clearly
Strong communication skills are a must. Practice articulating your thoughts clearly and concisely, especially when discussing complex topics like governance routines or risk management. This will help you stand out as a candidate who can effectively convey important information.