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- Tasks: Manage relationships with service providers and ensure they meet performance standards.
- Company: Dynamic mortgage servicing company based in Manchester.
- Benefits: Competitive salary, 25 days holiday plus birthday off, and private health insurance.
- Why this job: Join a team that drives industry standards and makes a real impact.
- Qualifications: Experience in managing external partners and strong communication skills required.
- Other info: Enjoy hybrid working and free breakfast in a supportive environment.
The predicted salary is between 40000 - 50000 £ per year.
This is a 12 Month Fixed Term Contract. As a Mortgage Servicing Senior Analyst, you will ensure that service providers meet contractual commitments whilst maintaining performance and managing risk. Where necessary you will be expected to challenge existing performance, whilst maintaining robust governance routines. You will remain up to date with upcoming industry changes and regulatory requirements.
Key Responsibilities
- Develop and maintain strong relationships with key external vendors, ensuring they meet contractual obligations and performance standards.
- Conduct regular reviews to ensure continuous improvement.
- Draft high-quality reports that are impactful, balanced and clearly articulate the standards of performance, whilst also addressing the root cause of any issues.
- Perform follow-up work ensuring management progress actions through to closure.
- Provide visibility of any risks arising from contracts with third parties and provide confidence that they are being effectively identified and proportionately managed.
- Review and interpret monthly third-party reporting and analyse key trends.
- Visit service providers in line with the agreed schedule.
- Attend and contribute to monthly/quarterly governance meetings with each third party supplier as required.
Skills, Knowledge & Expertise
- Experience managing external servicing partners with proven in-depth knowledge of Buy-to-Let and Residential mortgages throughout the full lifecycle.
- Experience in managing governance routines, including maintaining accurate records, ensuring timely reporting, and staying up to date with KYB (Know Your Business) requirements, is highly desirable.
- Demonstrable experience in assessing process adherence providing clear, structured and well-documented feedback is essential.
- Experience in third-party oversight including both servicers and external suppliers such as litigation lawyers, asset managers, third party associates.
- A strong understanding of the mortgage originations process is preferred.
- Good knowledge of the regulatory framework applicable to mortgages with the ability to review, interpret, and apply new regulatory changes.
- Strong communication skills and numerical capability are required.
- Proficiency in Microsoft applications, particularly Word and Excel, is expected.
Job Benefits
- Competitive salary
- 25 days holiday PLUS your BIRTHDAY off
- Pension contribution with Royal London
- Life Assurance
- Private medical, dental and optical health insurance with Axa
- Hybrid working
- Free breakfast available
Mortgage Service Senior Analyst in Manchester employer: Chetwood Bank
Contact Detail:
Chetwood Bank Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mortgage Service Senior Analyst in Manchester
✨Tip Number 1
Network like a pro! Reach out to people in the mortgage industry, especially those who work with external vendors. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of Buy-to-Let and Residential mortgages. Be ready to discuss how you’ve managed governance routines and improved performance in past roles.
✨Tip Number 3
Showcase your analytical skills! Bring examples of how you've interpreted reports and identified trends in previous jobs. This will demonstrate your ability to manage risks effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Mortgage Service Senior Analyst in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Mortgage Service Senior Analyst role. Highlight your experience with external servicing partners and governance routines, as these are key for us. Use specific examples that showcase your skills in managing performance and risk.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Mention your understanding of the mortgage lifecycle and how you can contribute to maintaining strong relationships with our service providers.
Showcase Your Analytical Skills: Since this role involves analysing reports and identifying trends, make sure to highlight any relevant experience. Share examples of how you've used data to drive improvements or manage risks in previous roles – we love a good success story!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join us at StudySmarter!
How to prepare for a job interview at Chetwood Bank
✨Know Your Stuff
Make sure you brush up on your knowledge of Buy-to-Let and Residential mortgages. Understand the full lifecycle and be ready to discuss how you've managed external servicing partners in the past. This will show that you're not just familiar with the terms, but that you can apply them practically.
✨Showcase Your Governance Skills
Be prepared to talk about your experience with governance routines. Highlight any specific examples where you've maintained accurate records or ensured timely reporting. This is crucial for the role, so demonstrating your ability to manage these processes will set you apart.
✨Communicate Clearly
Strong communication skills are a must for this position. Practice articulating your thoughts clearly and concisely. You might even want to prepare a few examples of how you've effectively communicated with third-party suppliers or during governance meetings.
✨Stay Updated on Regulations
Familiarise yourself with the latest regulatory changes in the mortgage industry. Be ready to discuss how you've interpreted and applied these changes in your previous roles. Showing that you’re proactive about staying informed will demonstrate your commitment to compliance and risk management.