At a Glance
- Tasks: Engage with customers, provide styling advice, and drive sales in a vibrant store environment.
- Company: Chet Rock, an independent British menswear brand in Shoreditch.
- Benefits: Join a passionate team, gain retail experience, and be part of a growing brand community.
- Other info: Opportunity to create social media content and contribute to the store's identity.
- Why this job: Combine your love for fashion with customer interaction and make a real impact on sales.
- Qualifications: Confident, outgoing, and interested in fashion; previous retail experience is a plus.
The predicted salary is between 18900 - 23100 £ per year.
Chet Rock is looking for a confident, personable and fashion-focused Full-Time Sales Assistant to join our team at our Shoreditch store. We’re looking for someone who genuinely enjoys speaking to people, understands fashion and knows how to turn great customer service into great sales. You’ll be helping customers discover the right products, offering styling and product advice, and creating the friendly, engaging experience we want people to associate with Chet Rock. This is a hands-on role. As well as selling, you’ll play an important part in keeping the store looking its best and helping with its day-to-day running.
The Role
- Welcoming customers and creating a friendly, engaging store environment
- Understanding what customers are looking for and confidently recommending the right products
- Using your fashion and styling knowledge to help customers put together outfits and make purchasing decisions
- Taking initiative to drive sales rather than waiting for customers to approach you
- Building genuine relationships and having good conversations with customers
- Processing sales and operating Shopify POS
- Receiving deliveries, unpacking and checking incoming stock
- Replenishing and putting away stock
- Keeping the shop floor and stock areas organised
- Maintaining high standards of cleanliness and presentation throughout the store
- Helping ensure displays, rails and products are always presented to a high standard
- Supporting the wider team with the general day-to-day running of the store
- Where comfortable, appearing in and helping create social media content for Chet Rock
Who We’re Looking For
- Confident, outgoing and comfortable starting conversations
- Naturally sales-driven and able to recognise opportunities to make a sale
- Genuinely interested in fashion and able to confidently advise customers
- Personable and capable of connecting with a wide range of people
- Proactive — someone who sees what needs doing and gets on with it
- Organised and attentive to detail
- Proud of maintaining a clean, organised and well-presented store
- Reliable and comfortable taking responsibility
- Comfortable working both independently and as part of a small team
- Ideally confident in front of a camera and happy to get involved with brand content
- Previous fashion or retail experience would be beneficial, but we’re particularly interested in finding someone with the right personality, initiative and attitude towards sales and customers.
Chet Rock is an independent British menswear brand with our flagship store in the heart of Shoreditch. We’re building a brand that goes beyond simply selling clothes. Our store is an important part of the Chet Rock identity, giving customers somewhere to discover the collection, interact with the brand and become part of the community around it. As part of a small and growing team, you’ll have the opportunity to get involved in more than traditional retail and play a genuine role in how customers experience Chet Rock.
Location: Shoreditch, London
Position: Full-Time
If you’re passionate about fashion, confident with people and enjoy the challenge of making a sale, we’d love to hear from you.
Sales Assistant employer: Chet Rock
Chet Rock is an excellent employer for those looking to thrive in a vibrant and creative retail environment. Located in the trendy Shoreditch area, we offer a supportive work culture that values individuality and encourages personal growth, allowing you to develop your skills in fashion and customer service. Join our passionate team and enjoy the unique opportunity to shape the customer experience while being part of a brand that prioritises community engagement and innovation.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Chet Rock, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Chet Rock!
We think you need these skills to ace Sales Assistant
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Chet Rock, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Chet Rock and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Chet Rock that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Chet Rock
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
