At a Glance
- Tasks: Support the Stop Smoking Service by providing advice and managing client referrals.
- Company: Join the South West Yorkshire Partnership NHS Trust, dedicated to improving community health.
- Benefits: Enjoy a competitive salary, flexible working hours, and opportunities for professional development.
- Other info: Work in a supportive environment with a focus on diversity and community welfare.
- Why this job: Make a real difference in people's lives by helping them quit smoking and improve their health.
- Qualifications: NVQ Level 3 or equivalent, with experience in administrative roles and strong communication skills.
The predicted salary is between 25760 - 27476 € per year.
Smoking is the leading cause of preventable illness and premature death in England, with about half of all lifelong smokers dying prematurely, losing on average around 10 years of life. In 2016 alone, there were around 78,000 deaths attributable to smoking, representing 16% of all deaths across the UK. Yorkshire Smokefree Wakefield provides expert NHS advice and support for anyone who wants to stop smoking in the Wakefield District.
Responsibilities
- Offer initial smokefree advice to potential service users (training will be given).
- Support smokefree advisors in the administration and delivery of clinics, information sessions and events.
- Follow up clients, answer telephone queries and process referrals.
- Manage referrals, arrange appointments and keep service databases and spreadsheets up to date.
- Assist in maintaining high quality service by supporting clinic delivery, groups and events.
- Provide cover for other team members when required.
- Arrange meetings, take minutes and distribute them.
- Maintain confidentiality and adhere to policies and procedures.
Qualifications
- NVQ Level 3 (or equivalent) or RSA Level III (or demonstrate competency at Level 3).
- Experience of secretarial or administrative duties including copy/audio typing, note or minute taking, managing email, diaries and appointments.
- Proficiency in Microsoft Word, Excel, Outlook and PowerPoint.
Personal Attributes
- Ability to be flexible to meet the demands of the post.
- Responsive attitude and approach.
- Dress appropriately for the environment.
- Ability to travel within the Trust as required.
Special Knowledge & Skills
- Good written and verbal communication skills.
- Decision-making and prioritisation.
- Knowledge of the Data Protection Act.
- Customer care skills and good interpersonal skills.
- Diversity and cultural understanding.
- Resilience to pressure and exposure to emotional or distressing situations.
- Non-judgemental, empathetic approach.
- Observation skills to identify potential risks and act appropriately.
- Demonstrates the Trust Values.
Physical Attributes
- Satisfactory sickness record over the previous two years.
- Ability to fulfil Occupational Health requirements for the post.
Training and Development
- Willingness to undertake all appropriate Trust mandatory training and subsequent refresher training.
- Willingness to undergo job development and training to maintain skills.
Legal and Health Requirements
- All employees are strongly encouraged to have an up-to-date flu vaccination to protect staff and patients.
- The post is subject to a Disclosure and Barring Service check under the Rehabilitation of Offenders Act (Exceptions Order) 1975.
- Applicants must prove right to work in the UK or via alternative visa routes; the role does not meet UK Visas and Immigration minimum requirements to sponsor skilled worker visas.
EEO Statement
We encourage and welcome applications from all protected characteristic groups, we value diversity and want our workforce to be reflective of our communities. We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expect all colleagues and volunteers to share this commitment.
Salary & Contract
- Salary: £25,760 to £27,476 per year.
- Contract: Permanent.
- Working pattern: Full-time, Flexible working.
- Band: 3.
- Reference number: C9378-W1477.
Location
Agbrigg & Bell Vue Community Centre, Montague Street, Wakefield, West Yorkshire, WF15BB.
Employer Details
South West Yorkshire Partnership NHS Trust. Address: Agbrigg & Bell Vue Community Centre, Montague Street, Wakefield, West Yorkshire, WF15BB. Website: https://www.southwestyorkshire.nhs.uk
Stop Smoking Service Admin Officer in Wakefield employer: Cheswold Park Hospital
At South West Yorkshire Partnership NHS Trust, we pride ourselves on being an exceptional employer dedicated to improving the health and wellbeing of our communities. Our supportive work culture fosters professional growth through ongoing training and development opportunities, while our commitment to diversity ensures a welcoming environment for all. Located in the heart of Wakefield, our team plays a vital role in delivering impactful services that make a real difference in people's lives, making this an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Stop Smoking Service Admin Officer in Wakefield
✨Tip Number 1
Get to know the company! Research Yorkshire Smokefree Wakefield and understand their mission. This will help you tailor your approach during interviews and show that you're genuinely interested in helping people quit smoking.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to admin roles, like managing appointments or handling client queries. Role-play with a friend or use our resources to boost your confidence.
✨Tip Number 3
Network, network, network! Connect with current employees on LinkedIn or attend local events. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and serious about joining the team at Yorkshire Smokefree Wakefield.
We think you need these skills to ace Stop Smoking Service Admin Officer in Wakefield
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of Stop Smoking Service Admin Officer. We want to see how you can contribute to our mission of helping people quit smoking!
Show Off Your Communication Skills:Since good written and verbal communication is key for this role, don’t hold back! Use clear and concise language in your application, and maybe even share a brief example of how you've effectively communicated in past roles.
Highlight Your Admin Experience:We’re looking for someone with solid admin skills, so be sure to mention any relevant experience you have with managing databases, arranging appointments, or taking minutes. This will show us you’re ready to hit the ground running!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Cheswold Park Hospital
✨Know Your Stuff
Familiarise yourself with the smoking cessation services offered by Yorkshire Smokefree Wakefield. Understand the impact of smoking on health and be ready to discuss how you can contribute to helping others quit. This shows your genuine interest in the role and the organisation.
✨Showcase Your Skills
Highlight your administrative experience, especially with Microsoft Office tools like Word and Excel. Be prepared to give examples of how you've managed appointments or maintained databases in previous roles. This will demonstrate your capability to handle the responsibilities outlined in the job description.
✨Emphasise Communication
Since the role involves interacting with clients and supporting advisors, showcase your written and verbal communication skills. Prepare to discuss a time when you effectively communicated with someone in a challenging situation, as this will illustrate your empathy and customer care skills.
✨Dress for Success
Make sure to dress appropriately for the interview. A smart, professional appearance will help you make a good first impression. Remember, you're applying for a role that involves working in a healthcare environment, so aim for a polished look that reflects the seriousness of the position.
