Job Summary
An exciting opportunity has arisen for a Housekeeping and Domestic Services Supervisor to join our friendly team. You will take on the rewarding role of supporting the management team within the Facilities Department based at Fieldhead Hospital, Wakefield.
Job Details
Band: 3
Salary: £25,760 to £27,476 a year
Contract: Permanent
Working pattern: Full-time, Flexible working
Shift pattern includes evenings, weekends and Bank Holidays. It is expected to provide cover at other areas within the Trust portfolio as required, therefore a full clean driving licence is essential.
Location: Fieldhead Hospital, Ouchthorpe Lane, Wakefield, WF1 3SP, United Kingdom
Job Description
To manage the provision of a Housekeeping & Domestic Service, including the supervision and training of housekeeping and domestic staff.
Job Dimensions
Authorising signatory for time sheets, overtime and sickness / absence forms.
Responsible for monitoring and recording stock levels of cleaning consumables and re-order as and when required.
Key Result Areas
- To work as a Housekeeping & Domestic Supervisor organising own workload and that of housekeeping and domestic staff on a day to day basis in order to ensure the provision of a comprehensive service.
- To participate in the recruitment and selection of staff, in adherence to Trust Policy.
- To undertake staff development reviews in line with the Trusts Policies and Departmental Procedures.
- Responsible for ensuring that all housekeeping and domestic staff are fully trained in Standard Operating Procedures and local work instructions.
- To participate in the housekeeping and domestic supervisors group meetings providing input into the practical induction of Policies and Procedures and implement changes to working procedures.
- Organise regular team meetings to ensure housekeeping and domestic staff are made aware of changes to departmental and Trust Policies and Procedures both new and existing.
- Responsible for ensuring that housekeeping and domestic staff have full understanding of the Trusts Health and Safety Policies and Procedures to include COSHH legislation.
- To monitor the performance of housekeeping and domestic staff to ensure the required standards are achieved.
- Investigate and resolve any issues or complaints relating to hygiene and health and safety, completing IR1 forms as the responsible person.
- To prepare duty rotas allocating time off, authorising annual leave and making adjustments as necessary to ensure that staffing levels are maintained to provide the required provision of service.
- To monitor and record sickness. To undertake return to work and informal sickness interviews with staff.
- To be responsible for organising emergency cleans e.g. floods and vandalism.
- To report and record any maintenance issues in adherence to Property Services procedures. Report areas of concern to Line Manager.
- To action any failures following the quality monitoring audits within specified timescales, reporting the outcome to nominated personnel.
- To be responsible for organisation of decontamination of areas using specialised equipment.
- Responsible for the management and distribution of keys.
- Ensure adherence to quality expectations and standards, identify, recommend, develop and implement new ways to increase organisational efficiency, productivity, quality, safety and / or cost savings.
- Participate in any meetings as required.
- Any other duties that are deemed commensurate with this post.
Trust Values
The Trust is committed to ensuring the highest standards of care and treatment and expects that all staff treat people e.g, service users, their carers, relatives, friends, colleagues, visitors etc, with dignity and respect at all time. The post holder must at all times act in accordance with the Trusts Values:
- We put the person first and in the centre
- We know that families and carers matter
- We are respectful, honest, open and transparent
- We improve and aim to be outstanding
- We are relevant today and ready for tomorrow
Safeguarding
Report any concerns regarding the safety or wellbeing of children, adults service users, members of their families etc, in accordance with Trust Policy.
Prevent and respond appropriately to abuse and understand own role in this by undertaking Safeguarding training.
Equal Opportunities and Inclusion
We encourage and welcome applications from all protected characteristic groups, we value diversity and want our workforce to be reflective of our communities.
Person Specification
Experience
- Demonstrable supervisory experience.
- Working knowledge of Health & Safety and Risk Assessments.
- Basic understanding of Microsoft Word & Excel.
Training
- Commitment to undertake relevant training commensurate to the job role.
Personal Attributes
- Flexible attitude towards working arrangements.
- A current driving licence and access to a car during the working day is essential (reasonable adjustments will be considered for any applicants who are unable to drive due to a disability).
Special Knowledge/Skills
- Ability to motivate and encourage staff.
- Ability to liaise confidently with colleagues, staff and peers.
- Demonstrate good communication skills both verbal and written.
- Good organisational skills and the ability to prioritise own workload and that of others.
- Proven experience of supervising employees within a service environment and maximising the performance of their team.
- Ability to work as a member of a team and promote team working.
- Ability to deliver on the job training.
- Demonstrable experience of customer service.
Qualifications
- Award in Leadership and Management or equivalent (Level 3) or commitment to work towards.
Desirable
- Certificate in Leadership & Management (Level 3) or equivalent.
- Level 2 Certificate in Control of Infection and Contamination (or equivalent).
Physical Attributes
- Ability to undertake the duties and demands of the post. A satisfactory sickness record over the previous 2 years (subject to the need to act with fairness and equality of opportunity, particularly where the sickness is related to a disability and/or pregnancy).
Disclosure and Barring Service Check
We are required to submit a Disclosure to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer Details
South West Yorkshire Partnership NHS Trust
Fieldhead Hospital
Ouchthorpe Lane
Wakefield, WF1 3SP, United Kingdom
Website: https://www.southwestyorkshire.nhs.uk
All employees of the Trust are strongly encouraged to have their up-to-date flu vaccination to protect staff and patients.
Housekeeping Supervisor in Wakefield employer: Cheswold Park Hospital
Cheswold Park Hospital is an excellent employer, offering a supportive work culture that prioritises mental health and professional development. As a part-time Clinical Pharmacist, you'll enjoy flexible working hours while making a meaningful impact on patient care in Kirklees, with opportunities for continuous learning and collaboration within a dedicated team.
