Peripatetic Health Centre Coordinator

Go back South West Yorkshire Partnership NHS Trust

Peripatetic Health Centre Coordinator

The closing date is 02 July 2025

An opportunity has arisen for a motivated andenthusiastic team player to work within our Community Administration team as aPeripatetic Health Centre Co-ordinator. This is a varied and rewarding positionwithin a friendly and busy team working at several sites in and around theBarnsley area.

The successful candidate will be able to workwithout direct supervision, display initiative and always ensureconfidentiality.

This position will require you to work at differentsites across the community to provide a comprehensive reception/administrationsupport service. Training at each site will be given to the successfulcandidate. It is essential that the candidate has their own car in order to beable to transport themselves to work across several sites.

The working week will be:

Wednesday (am) to Friday (18.75 hours per week, Wednesday3.75 hours & Thursday, Friday 7.5 hours per day).

All employees of the Trust are strongly encouraged to befully vaccinated against COVID-19 to protect patients.

For full job description, please see attached supportingdocuments.

Main duties of the job

The candidate must be able to demonstrateexceptional customer service skills and have the ability to deal with a varietyof situations. You must have the skill to promptly and efficiently deal withenquiries from service users and staff attending the sites.

The successful, candidate will provide acomprehensive reception and administration support to the Community teams. Keyduties include working within Electronic Patient Records (e.g., SystmOne), producing documents using Microsoft office software packages,carryingout general clerical duties such as answering emails, scanning, stock ordering,receiving and putting away stock deliveries. Please note that audio typing andminute taking are not necessary for this post.

Whilstensuring confidentiality at all times, the successful candidate will have theability to work without direct supervision, communicate effectively, work aspart of a team, use initiative and prioritise their workload in order to meetdeadlines, maintain and record accurate details and have good organisationalskills.

At the time of advertising, this role does not meet the minimum requirements(salary threshold or occupational requirements) set by UK Visas and Immigration to sponsorcandidates to work in the UK. For this reason, unfortunately we are unable tosponsor anyone on a visa for this role at this moment in time.

About us

Weare a specialist NHS Foundation Trust that provides community, mental healthand learning disability services for the people of Barnsley, Calderdale,Kirklees and Wakefield. We also provide low and medium secure services and arethe lead for the west Yorkshire secure provider collaborative.

Our mission isto help people reach their potential and live well in their communities, we do thisby providing high-quality care in the right place at the right time. We employstaff in both clinical and non-clinical services who work hard to make adifference to the lives of service users, families and carers.

We encourageand welcome applications from all protected characteristic groups, we valuediversity and want our workforce to be reflective of our communities.

Beinga foundation Trust means were accountable to ourmembers, who can have a say in how were run. Around 14,300 local people(including staff) are members of our Trust.

Joinus and you will be one of over 4,500 staff committed to supporting and improvingthe mental, physical and social needs of the thousands of people we meet andhelp each year.

Weare committedto safeguarding and promoting the welfare of children, young people andvulnerable adults and expects all colleagues and volunteers to share thiscommitment.

We do reserve to right to close vacancy before the advertised closing date if necessary, so please apply as soon as possible.

Job responsibilities

Serviceuser contact referred to in this Job description will only apply when workingwithin a clinical area.

Thepost-holder will:

Under the supervision/direction of theAdministrative Supervisor, within a delegated framework for agreed tasks and seekingsupport as and when necessary, provide a comprehensive, confidential, Secretarial/administrativeservice to clinical/support services, in an efficient and confidential manner.

Provide services within well-establishedpolicies, procedures, protocols, guidelines, whilst acting within the requiredsphere of competences for the role at all times.

Demonstrate sound knowledge of theservice to enable the post holderto contribute and inform decision making within the service.

May work within clinical environments whereconflict resolution may be required.

Act as principal point of contactfor users of the service eg, individuals from within/outside the Trust, serviceusers and members of the public etc.

Work flexiblyto meet the needs of the service.

Develop and maintain good working relationshipsby being, flexible, adaptable, polite, positive and empathetic, communicatingeffectively and informatively.

Work with sensitivity and have agood understanding of the service provision and issues experienced by its users.

Prioritise own tasks, exercising a degree of independence,initiative and judgement. Assess situations,identify and resolve potential problems within own skill set. Refer and seekguidance on issues outside of postholders level of competency or authorityto the Administrative Supervisor.

Work withinwell-established departmental/Trust policies, procedures, protocols, guidelinesand established service delivery plans at all times.

Use effective verbal/written communicationatall times,incorporating tact, empathy, consideration, courtesy and confidentiality.Adapt style of communication to respond to others user communication difficulties.

Ensure the service experiencedis positiveand service user confidentiality is maintainedat all times. Treat usersof the service, colleagues etc, with respect, dignity, courtesyand in accordance with the Trusts Values.

We are aware that an increasing number of applicantsare using AI technology to generate responses on NHS Job applicationforms.Over reliance on AI-generated content in application forms isstrongly discouraged and we will conduct a thorough screening process beforeselecting candidates to progress to the next stage. If you are using AI toenhance your application, please disclose this in your NHS Jobs applicationform.

Person Specification

Qualifications

• As appropriate to the role:
• Or, be able to demonstrate competency at level 3.
• Willingness to undertake further study/development.

Personal Attributes

• Ability to be flexible to meet the demands of the post.
• Responsive attitude and approach.
• Dress appropriately for the environment.
• Ability to travel around the Trust as appropriate to role.

Special Knowledge & Skills

• Good written communication skills, with the ability to deal with and prepare routine written correspondence.
• Good verbal communication skills, with the ability to obtain information and pass on comprehensive and confidential messages.
• In decision-making and prioritisation.
• Knowledge of Data Protection Act.
• Customer care skills.
• Good interpersonal skills.
• Resilience to pressure and exposure to emotional, distressing situations.
• Non-judgemental, empathetic manner.
• Able to use observation skills to identify potential risks and act appropriately.
• Demonstrates Trust Values
• Able to fulfil the requirements of the Trusts value based induction.
• Knowledge of information governance.

Physical Attributes

• A satisfactory sickness record over the previous 2 years (subject to the need to act with fairness and equality of opportunity, particularly where the sickness is related to a disability and/or pregnancy).
• Able to fulfil Occupational Health requirements for the post (with reasonable adjustments if necessary).

Training

• Must be willing / able to undertake all appropriate Trust mandatory training requirements, and subsequent refresher training relevant to the area.
• Must be willing/able to undergo job development and training and maintain skills.

Experience

• Recent Secretarial/administrative experience and copy /audio typing.
• Note/minute taking.
• In using email, maintaining and updating paper and electronic diaries, arranging meetings.
• In using Microsoft Word and other Microsoft applications, e.g. Excel, Outlook , PowerPoint etc.
• In working as an effective team member with minimum supervision.
• In working in a busy environment with competing demands.
• Understanding of the need to maintain strict confidentiality.
• In using a degree of initiative.
• In organising and prioritising own tasks in order to meet deadlines.
• In working in a caring environment.
• In dealing with the public.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

South West Yorkshire Partnership NHS Trust

#J-18808-Ljbffr