At a Glance
- Tasks: Provide top-notch admin support to the Older Peoples Service team and ensure smooth operations.
- Company: Join the South West Yorkshire Partnership NHS Foundation Trust, dedicated to exceptional mental health care.
- Benefits: Competitive salary, part-time hours, and a supportive work environment.
- Other info: Flexible working hours and opportunities for personal development.
- Why this job: Make a real difference in mental health care while developing your skills in a caring team.
- Qualifications: NVQ Level 3 or equivalent in business administration or related fields.
The predicted salary is between 25760 - 27476 £ per year.
South West Yorkshire Partnership NHS Foundation Trust is recruiting a Medical Secretary for the Older Peoples Service at Folly Hall Mills. The role is part‑time, working three days per week (9.00 am‑5.00 pm on Wednesday, Thursday and Friday). The Medical Secretary will provide high‑quality administrative and secretarial support to the medics in the Older Peoples Service Team, ensuring smooth operation and efficient service delivery. The position involves working alongside experienced clinicians and passionate professionals to deliver exceptional mental health care. All employees of the Trust are strongly encouraged to have up‑to‑date flu vaccination to protect staff and patients.
Key Responsibilities
- Provide comprehensive secretarial support including audio typing, minute‑taking, diary management and handling correspondence.
- Act as the first point of contact for internal and external enquiries, ensuring professional and sensitive communication with service users.
- Manage clinical diaries, book appointments and coordinate meetings, ensuring timely and accurate scheduling.
- Maintain accurate and confidential records using electronic patient record systems (e.g., SystmOne), complying with data protection and governance policies.
- Collaborate closely with multidisciplinary teams to contribute to an efficient working environment.
- Perform general office duties such as word processing of correspondence, photocopying, filing, scanning, mail handling, and managing stationery supplies.
- Support the line manager or admin supervisor, assist in problem‑solving, reporting and implementing improvements as required.
Knowledge & Skills
Essential
- Good written communication skills, capable of preparing routine written correspondence.
- Good verbal communication skills, able to obtain and convey confidential information, make decisions and prioritise tasks.
- Knowledge of the Data Protection Act.
- Customer care skills and good interpersonal skills.
- Understanding of diversity and cultural issues.
- Resilience to pressure and exposure to emotional, distressing situations.
- Non‑judgemental, empathetic manner.
- Observation skills to identify potential risks and act appropriately.
- Demonstrates Trust Values.
- Ability to fulfil the Trust’s value‑based induction.
Desirable
- Knowledge of information governance.
- Problem‑solving skills.
Qualifications
Essential
- NVQ Level 3 or RSA III or OCR III (or equivalent in a related subject such as business administration, typing/word processing or customer services). Or demonstrate competency at Level 3.
Desirable
- Willingness to undertake further study or development.
Experience
Essential
- Recent secretarial/administrative experience.
- Copy/audio typing experience where applicable.
- Note/minute taking experience.
- Experience in using email, maintaining and updating paper and electronic diaries, arranging meetings.
- Proficiency in Microsoft Word, Excel, Outlook and PowerPoint.
- Ability to work effectively as a team member with minimal supervision.
- Experience working in a busy environment with competing demands.
- Understanding of the need to maintain strict confidentiality.
- Initiative and ability to organise and prioritise tasks to meet deadlines.
Desirable
- Experience working in a caring environment.
- Experience dealing with the public.
- Experience with NHS software programmes.
- Leadership skills.
- Excellent IT skills.
Training
Essential
- Willingness to undertake all mandatory Trust training and subsequent refresher training relevant to the area.
- Willingness to undergo job development and training to maintain skills.
Physical Attributes
Essential
- Satisfactory sickness record over the previous 2 years (subject to fairness and equality of opportunity).
- Ability to fulfil Occupational Health requirements for the post (reasonable adjustments where necessary).
Personal Attributes
Essential
- Flexibility to meet the demands of the post.
- Responsive attitude and approach.
- Dress appropriately for the environment.
- Ability to travel within the Trust as required.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. A Disclosure and Barring Service check will be required to confirm no disqualifying criminal convictions.
Employer Details
South West Yorkshire Partnership NHS Foundation Trust, Folly Hall Mills, St Thomas Road, Huddersfield, Kirklees, HD1 3LT, United Kingdom
Additional Information
Salary: £25,760 to £27,476 a year (Pro Rata). Contract: Permanent. Working pattern: Part‑time, flexible working.
Medical Secretary in Huddersfield employer: Cheswold Park Hospital
South West Yorkshire Partnership NHS Foundation Trust is an exceptional employer, offering a supportive work culture that prioritises employee well-being and professional development. As a Medical Secretary in the Older Peoples Service at Folly Hall Mills, you will collaborate with dedicated clinicians in a fulfilling environment, while enjoying benefits such as flexible working hours and opportunities for further training. Join us to make a meaningful impact in mental health care within a community-focused organisation.
StudySmarter Expert Advice🤫
We think this is how you could land Medical Secretary in Huddersfield
✨Tip Number 1
Network like a pro! Reach out to current or former employees at South West Yorkshire Partnership NHS Foundation Trust. A friendly chat can give us insider info on the role and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by practising common questions related to secretarial roles. We should focus on showcasing our communication skills and ability to handle sensitive information, as these are key in this position.
✨Tip Number 3
Dress the part! First impressions matter, so let’s make sure we look professional and appropriate for the healthcare environment when we show up for the interview.
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email can keep us fresh in their minds and show our enthusiasm for the role. Plus, it’s a great way to reiterate our interest in joining the team.
We think you need these skills to ace Medical Secretary in Huddersfield
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experience align with the role of Medical Secretary. Use keywords from the job description to show that you understand what we're looking for.
Show Off Your Communication Skills:Since good written communication is essential, take the time to proofread your application. Clear, concise writing will demonstrate your ability to prepare routine correspondence effectively, just like you'll need to in the role.
Highlight Relevant Experience:Don’t forget to mention any previous secretarial or administrative experience you have. If you've worked in a busy environment or have experience with NHS software, make sure to include that – it’ll really help your application stand out!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the details you need about the role there!
How to prepare for a job interview at Cheswold Park Hospital
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Medical Secretary. Familiarise yourself with tasks like audio typing, diary management, and handling correspondence. This will help you demonstrate your knowledge and show that you're ready to hit the ground running.
✨Showcase Your Communication Skills
As a Medical Secretary, you'll be the first point of contact for many. Practice articulating your thoughts clearly and professionally. Prepare examples of how you've effectively communicated in previous roles, especially in sensitive situations, to highlight your interpersonal skills.
✨Demonstrate Your Organisational Skills
Be ready to discuss how you manage competing demands and prioritise tasks. Bring up specific instances where you've successfully coordinated meetings or managed diaries. This will illustrate your ability to keep things running smoothly in a busy environment.
✨Emphasise Confidentiality and Empathy
Understanding the importance of confidentiality is crucial in this role. Be prepared to talk about your experience handling sensitive information and how you maintain professionalism in emotional situations. Showing empathy and a non-judgemental attitude will resonate well with the interviewers.
