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- Tasks: Manage patient appointments and provide top-notch administrative support to the healthcare team.
- Company: Cheswold Park Hospital, a compassionate and supportive workplace.
- Benefits: Competitive salary of £25,272, full-time hours, and a chance to make a difference.
- Other info: Full-time permanent role with opportunities for personal growth.
- Why this job: Join a dedicated team and help improve patient experiences in healthcare.
- Qualifications: Strong communication skills and customer service experience, preferably in healthcare.
The predicted salary is between 25272 - 25272 £ per year.
Cheswold Park Hospital is seeking a compassionate and organised individual to join the Phone Hub Team in Huddersfield. This full-time permanent role focuses on delivering high-quality administrative support to the Physical Health and Wellness Team.
Key responsibilities include:
- Managing appointments
- Communicating with patients
- Ensuring confidentiality
The ideal candidate should possess excellent communication skills and experience in a customer-service role, ideally within healthcare.
The salary for this Band 2 position is £25,272 per annum.
Healthcare Admin Assistant: Patient Scheduling & Support employer: Cheswold Park Hospital
Contact Detail:
Cheswold Park Hospital Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Healthcare Admin Assistant: Patient Scheduling & Support
✨Tip Number 1
Make sure to research Cheswold Park Hospital and the Phone Hub Team. Knowing their values and mission can help you tailor your conversation during interviews, showing that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role involves a lot of patient interaction, we recommend doing mock interviews with friends or family. This will help you feel more confident when discussing your experience in customer service.
✨Tip Number 3
Don’t underestimate the power of networking. Reach out to current or former employees of Cheswold Park Hospital on LinkedIn. They might share insights about the work culture and even refer you for the position!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have tips and resources available to help you ace the interview process.
We think you need these skills to ace Healthcare Admin Assistant: Patient Scheduling & Support
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service and any relevant healthcare roles. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your strengths!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how you can contribute to our Phone Hub Team. Keep it friendly and professional – we love a personal touch!
Showcase Your Communication Skills: Since this role involves a lot of patient interaction, make sure to demonstrate your excellent communication skills in your application. Whether it's through your writing style or examples from past experiences, let us know you can connect with people!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need right there!
How to prepare for a job interview at Cheswold Park Hospital
✨Know Your Stuff
Before the interview, make sure you understand the role of a Healthcare Admin Assistant. Familiarise yourself with patient scheduling processes and the importance of confidentiality in healthcare. This will show that you're not just interested in the job, but that you genuinely care about the responsibilities involved.
✨Showcase Your Communication Skills
Since excellent communication is key for this role, prepare examples from your past experiences where you've effectively communicated with patients or team members. Think about how you handled difficult conversations or resolved conflicts, as these stories can really highlight your skills.
✨Demonstrate Compassion and Organisation
Cheswold Park Hospital values compassion and organisation. Be ready to discuss how you've managed multiple tasks while ensuring a patient-centred approach. Share specific instances where your organisational skills made a difference in a customer service setting, especially in healthcare.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the challenges they face in patient scheduling, or how they measure success in this role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.