Clinical Support Worker in Barnsley

Job Summary

The role of health care support worker within this integrated dynamic team is both challenging and rewarding and will involve the provision of high standards of safe and compassionate care.

As part of the healthcare team, you will be able to demonstrate an understanding of the care and treatment programmes of your patients to enable you to instruct, advise and guide both the patient and there/family and carers.

Responsibilities

• Under the supervision/direction of registered health care professionals/associate practitioner, within a delegated framework for agreed tasks, seek support as and when necessary, in the delivery of psychological and physical care to a defined group of people.
• Provide the highest standards of safe and compassionate planned care to people that maximises their recovery and rehabilitation potential.
• Develop and maintain meaningful therapeutic relationships with people; adopt a polite, positive and empathetic approach, communicating effectively and informatively.
• Demonstrate an understanding of the care and treatment programmes of a designated group of service users to enable you to instruct, advise and guide service users, family and carers; adjust within your level of competence and communicate any changes to service users and registered health care professionals.
• Concentrate for periods of time, depending upon the care intervention/care plan (e. g., following the observation policy, taking, recording of physical observations) and respond to issues of concern appropriately, including tasks that require physical effort and risk/health & safety considerations.
• Exercise a degree of independence, initiative and judgement, assess situations (e. g., following observation policy) and resolve potential problems within your level of competence.
• Ensure the care experience is positive, maintain service user safety and treat all individuals with respect, dignity, courtesy and in accordance with the Trust values.
• Feedback observations to the registered professional/clinical team to contribute to the care planning process; understand the principles underlying care planning to enable the service user to reach an optimum level of function, independence and recovery.
• Implement care within well-established policies, procedures, protocols and guidelines; organise a range of activities, including facilitating meaningful activities.
• Apply basic knowledge of longer‑term health conditions, within the remit of care planning, to provide advice, support and feedback to a registered professional.
• Undertake the physical aspects of care (e. g., moving and handling of service users, use of equipment such as hoists and wheelchairs) with appropriate instruction.
• Assist in dealing with verbal or physical aggression using de‑escalation techniques, including restraint or seclusion when appropriate to the role.
• Support service users with personal care duties (bathing, toileting, dressing, meals, appearance) as part of a healthcare team.
• Undertake a limited range of delegated clinical care duties such as taking blood pressure, monitoring blood glucose, pregnancy testing, observing patients for signs of agitation or distress, removing peripheral cannula, performing urinalysis and removing catheters.
• Participate in a flexible rostering arrangement providing 24‑hour/7‑day care, as appropriate to the role.

Qualifications and Training

Qualifications

Essential

• GCSE grades 1‑9 (certificate check) OR functional skills level 1 or equivalent (measured through BKSB).
• Level 2 regulated health care qualification or equivalent qualification (certificate check) OR equivalent work experience.
• Ability to demonstrate competencies at level 3 (recruitment assessment centre).
• Care Certificate or required to achieve within 12 weeks of commencement (on‑job training).

Desirable

• Apprenticeship level 3 or equivalent (e. g., NVQ level 3 in Health & Social Care).
• Experience of the speciality area.
• Willingness to undertake further study.
• Training
• Must be willing/able to undertake all appropriate Trust mandatory training requirements and subsequent refresher training relevant to the area.
• Must be willing/able to undergo job development and training.
• Demonstrate excellent knowledge of service user safety, e. g., prevention and management of violence & aggression, moving and handling.

Person Specification

• Physical Attributes
• A satisfactory sickness record over previous 2 years (subject to the need to act with fairness and equality of opportunity, particularly where sickness is related to a disability and/or pregnancy).
• Able to fulfil Occupational Health requirements for the post (with reasonable adjustments if necessary).
• Personal Attributes
• Responsive attitude and approach.
• Dress appropriately for the environment.
• Ability to travel around the Trust as appropriate to role.

Experience

• Providing personal care and related procedures for those with health/social needs.
• Working in a caring environment at a band 2 or equivalent level of competence.
• Dealing with the public.
• Working as an effective team member.
• Demonstrating own duties.
• Working effectively, professionally and under own initiative or as part of a multidisciplinary team.
• Demonstrating initiative, decision‑making and prioritisation skills.
• Commitment to user/carer involvement.
• Special Knowledge and Skills

Essential

• Demonstrates excellent customer care skills.
• Enthusiastic, able to work flexibly on a 24hr shift pattern to meet the needs of service users.
• Demonstrates safe decision‑making skills commensurate with role.
• Excellent communicator.
• Good IT/keyboard skills.
• Diversity/Cultural understanding.
• Knows responsibilities regarding confidentiality and trust.
• Resilience to pressure and exposure to emotional, distressing or hazardous situations (e. g., verbal aggression, body fluids, etc.).
• Non‑judgemental, empathetic manner.
• Demonstrates Trust Values.
• Excellent interpersonal skills.
• Good administration and organisational skills.
• Able to use observation skills to identify potential service user, environmental risks and act appropriately.
• Able to fulfil the requirements of the value‑based induction.

Desirable

• Language skills other than English.
• Experience of supervising/inducting others.
• Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975.

A submission for Disclosure to the Disclosure and Barring Service is necessary to check for any previous criminal convictions.

About the Trust

South West Yorkshire Partnership NHS Trust provides community, mental health and learning disability services for the people of Barnsley, Calderdale, Kirklees and Wakefield, including low and medium secure services and as the lead for the west Yorkshire secure provider collaborative.

We encourage and welcome applications from all protected characteristic groups, valuing diversity and reflecting our communities.

Employer details

South West Yorkshire Partnership NHS Trust Kendray Hospital Doncaster Road Barnsley S Yorkshire S70 3RD United Kingdom

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