At a Glance
- Tasks: Manage patient referrals and provide essential admin support in a busy healthcare environment.
- Company: Join the NHS Trust at Kendray Hospital, dedicated to excellent patient care.
- Benefits: Competitive salary, flexible shifts, and opportunities for further study and development.
- Other info: Dynamic role with a supportive team and a chance to grow your career.
- Why this job: Make a real difference in patient experiences while gaining valuable administrative skills.
- Qualifications: Experience in secretarial roles and proficiency in Microsoft Office required.
The predicted salary is between 25760 - 27476 £ per year.
Job Summary
This is a fixed term post for up to 12 months for maternity cover at Kendray Hospital.
The role is 37.5 hours per week, working a rolling shift pattern 8 am‑8 pm, including weekends and bank holidays.
Each shift is 8 hours including a 30‑minute lunch break.
Key Responsibilities
- Receipt and distribution of patient referrals to the appropriate staff via telephone, email and Systm One, following departmental procedures and timescales.
- Accurately transcribe medical conditions, treatments and medications and patient demographics for nursing staff.
- Provide secretarial and administrative support to clinical and support services in a confidential and efficient manner.
- Maintain up‑to‑date logs and diaries, arrange meetings and manage the administrative workflow.
- Communicate effectively with patients, families, service users and health professionals, demonstrating empathy, clarity and confidentiality.
- Prioritise workload, exercise independent judgment and seek guidance when issues exceed the post holder’s competency.
- Act as the principal point of contact for users of the service, including individuals inside and outside the Trust.
- Work flexibly to meet the needs of the service and maintain positive service user experiences.
- Adhere to all Trust policies, procedures, protocols, data protection requirements and service delivery plans.
Qualifications & Experience
- Recent secretarial/administrative experience, including note‑taking, copy /audio typing and maintaining electronic diaries.
- Proficient in Microsoft Office (Word, Outlook, Excel, Power Point).
- Good written and verbal communication skills, with the ability to prepare routine correspondence and pass confidential information accurately.
- Knowledge of data protection and information governance.
- Demonstrated ability to work independently, prioritise tasks and handle competing demands.
- Ability to work with confidentiality, uphold the NHS Trust values and provide excellent customer care.
- NVQ Level 3 or equivalent qualification; RSA Level III or equivalent is preferred.
- Willingness to undertake further study and development.
- Personal & Physical Attributes
- Flexible, responsive attitude and the ability to adapt to changing demands.
- Good interpersonal skills and the capacity to communicate empathically with diverse users.
- Ability to travel within the Trust as required.
- Acceptable sickness record for the previous two years and meeting occupational health requirements.
- Workplace and Salary
- Location: Kendray Hospital, Doncaster Road, Barnsley, S70 3RD, United Kingdom.
- Pay: £25,760 to £27,476 per year, Band 3.
- Contract: Fixed term, 12 months.
- Working pattern: Full‑time, flexible shift schedule.
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We think you need these skills to ace Admin Officer - RightCare Barnsley Single Point of Access
Communication Skills
Problem-Solving Skills
Adaptability
Organizational Skills
Attention to Detail
Flexibility
Teamwork