At a Glance
- Tasks: Support daily retail activities, manage stock, and assist a team of volunteers.
- Company: Join a beloved children's hospice making a real difference in the community.
- Benefits: Enjoy flexible hours, generous leave, and discounts on health and gym memberships.
- Why this job: Be part of a passionate team during an exciting merger, enhancing care for children.
- Qualifications: Retail experience is a plus, but full training is provided; driving licence required.
- Other info: Work across beautiful East and West Sussex with reasonable travel distances.
The predicted salary is between 24000 - 36000 £ per year.
Our Shops and Distribution Centre provide one of our most important revenue streams and offer quality items and a friendly service. Would you like to work for a much-loved local charity? Do you want to make a real difference? Would you like to join a highly successful Retail team with hours to suit you? Due to expansion and internal promotion, we are looking for candidates to provide holiday and sickness cover in our chain of Charity Retail shops in East and West Sussex. This is an exciting opportunity to experience a wide variety of retail styles. Previous charity retail success would be advantageous, however full training will be provided to the right candidates.
Responsibilities include:
- Dealing with the day-to-day retail activities of our varied and busy shops
- Deputising for managers
- Stock processing
- Daily cash handling
- Banking
- Supporting a team of shop volunteers
The role requires excellent retail and customer service skills, visual creativity, and a flair for fashion.
Location: Our shops are located across East and West Sussex and South East Hampshire, with travel distances kept reasonable for our Bank Relief staff. A full, clean driving licence and access to own transport are essential for this role.
About us: We’re a children’s hospice serving East and West Sussex and South East Hampshire, providing specialist palliative care for children and young people with life-limiting conditions. We are committed to promoting a diverse and inclusive community, supporting staff from different backgrounds with family-friendly policies, flexible working, staff engagement forums, and various facilities and services. You will be joining us at an exciting time as St Barnabas Hospices and Martlets Hospice are merging. This unification will enable us to focus on new visions and plans to benefit our people and patients, offering greater opportunities for our workforce.
Benefits:
- Company pension scheme or NHS pension scheme for eligible employees
- Up to 35 days’ annual leave, including bank holidays
- On-site education support and study leave opportunities
- Access to Health Shield for healthcare cover at a reduced cost
- Corporate gym membership discounts, local therapies, and Blue Light Card benefits
Relief Assistant Manager employer: Chestnut Tree House
Contact Detail:
Chestnut Tree House Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Relief Assistant Manager
✨Tip Number 1
Familiarise yourself with the charity's mission and values. Understanding what drives us at StudySmarter and our commitment to supporting children with life-limiting conditions will help you connect with the role and demonstrate your passion during interviews.
✨Tip Number 2
Network with current or former employees of the charity. Engaging with them can provide valuable insights into the work culture and expectations, which can be beneficial when discussing your fit for the Relief Assistant Manager position.
✨Tip Number 3
Showcase your retail experience by preparing specific examples of how you've successfully managed teams or handled customer service challenges in the past. This will highlight your suitability for the role and your ability to support shop volunteers effectively.
✨Tip Number 4
Be ready to discuss your visual creativity and flair for fashion. Since the role involves stock processing and maintaining an appealing shop environment, having a few ideas on how to enhance the shop's visual merchandising could set you apart from other candidates.
We think you need these skills to ace Relief Assistant Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Relief Assistant Manager position. Tailor your application to highlight relevant experiences in retail and customer service.
Showcase Your Experience: If you have previous experience in charity retail or similar roles, make sure to emphasise this in your CV and cover letter. Use specific examples to demonstrate your success in managing retail activities and working with teams.
Highlight Your Skills: Focus on the key skills mentioned in the job description, such as visual creativity, flair for fashion, and excellent customer service. Provide examples of how you've applied these skills in past roles.
Personalise Your Application: Make your application stand out by personalising your cover letter. Mention why you want to work for this charity and how you align with their mission of providing care for children and young people with life-limiting conditions.
How to prepare for a job interview at Chestnut Tree House
✨Show Your Passion for Charity Work
Make sure to express your enthusiasm for working in a charity retail environment. Share any previous experiences you have in charity work or how you connect with the mission of the organisation, as this will resonate well with the interviewers.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in past roles. Highlight situations where you went above and beyond to assist customers, as this role requires strong interpersonal skills and a friendly approach.
✨Be Ready to Discuss Retail Experience
Even if you don't have direct charity retail experience, be prepared to discuss your retail background. Focus on relevant skills such as stock processing, cash handling, and team support that can translate well into this position.
✨Highlight Flexibility and Teamwork
Since the role involves covering for managers and working with volunteers, emphasise your ability to adapt to different situations and work collaboratively. Share examples of how you've successfully worked in teams and handled varying responsibilities.