Assistant Manager – Hospitality Leader, Guest Experience in Suffolk

Assistant Manager – Hospitality Leader, Guest Experience in Suffolk

Suffolk Full-Time 25000 - 30000 € / year (est.) No home office possible
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At a Glance

  • Tasks: Lead front-of-house and back-of-house teams to ensure exceptional guest experiences.
  • Company: Chestnut Group, a vibrant hospitality company focused on excellence.
  • Benefits: Flexible working hours, team incentives, and opportunities for personal growth.
  • Other info: Dynamic work environment with a focus on personal and professional development.
  • Why this job: Join a passionate team and make a real difference in guest experiences.
  • Qualifications: Experience in hospitality management and strong leadership skills.

The predicted salary is between 25000 - 30000 € per year.

Chestnut Group is seeking a dynamic Assistant Manager for The Packhorse Inn in Newmarket. In this role, you will work closely with the General Manager to lead the front-of-house and back-of-house teams, ensuring high standards of service and a great guest experience.

The ideal candidate will have experience in hospitality management, strong leadership skills, and a passion for delivering excellence. Join a team that values personal growth and offers various perks, including team incentives and flexible working hours.

Assistant Manager – Hospitality Leader, Guest Experience in Suffolk employer: Chestnut Group

Chestnut Group is an exceptional employer that prioritises personal growth and a supportive work culture at The Packhorse Inn in Newmarket. With a focus on delivering excellence in guest experiences, employees benefit from flexible working hours, team incentives, and opportunities for professional development, making it a rewarding place to build a career in hospitality management.

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Contact Detail:

Chestnut Group Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Assistant Manager – Hospitality Leader, Guest Experience in Suffolk

Tip Number 1

Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.

Tip Number 2

Prepare for the interview by researching The Packhorse Inn and its values. Show us that you’re not just another candidate; demonstrate your passion for guest experience and how you can contribute to their team culture.

Tip Number 3

Practice your leadership skills! Think of examples from your past experiences where you’ve successfully led a team or improved service standards. We want to see how you can bring that same energy to the Assistant Manager role.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining our team at Chestnut Group.

We think you need these skills to ace Assistant Manager – Hospitality Leader, Guest Experience in Suffolk

Hospitality Management
Leadership Skills
Guest Experience Management
Service Excellence
Team Management
Communication Skills
Problem-Solving Skills

Some tips for your application 🫡

Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your commitment to delivering excellent guest experiences, as this is what we value at Chestnut Group.

Highlight Your Leadership Skills:As an Assistant Manager, strong leadership is key. Make sure to include examples of how you've successfully led teams in the past. We want to see how you can inspire and motivate others to achieve high standards.

Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to the role at The Packhorse Inn. Mention specific aspects of the job description that resonate with you and how your skills align with them.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!

How to prepare for a job interview at Chestnut Group

Know Your Hospitality Stuff

Make sure you brush up on your hospitality management knowledge. Understand the key principles of guest experience and service excellence, as these will likely come up in conversation. Be ready to share examples from your past roles that demonstrate your leadership skills and how you've enhanced guest satisfaction.

Show Your Leadership Style

During the interview, be prepared to discuss your leadership approach. Think about how you motivate teams and handle challenges. Chestnut Group is looking for someone who can inspire others, so share specific instances where your leadership made a difference in a previous role.

Emphasise Teamwork and Flexibility

Since this role involves working closely with both front-of-house and back-of-house teams, highlight your ability to collaborate effectively. Discuss how you adapt to different situations and support your colleagues, especially in a fast-paced environment like hospitality.

Ask Insightful Questions

Prepare some thoughtful questions to ask at the end of your interview. This shows your genuine interest in the role and the company. You might want to inquire about the team culture at The Packhorse Inn or how they measure success in guest experience. It’s a great way to demonstrate your enthusiasm for the position!