At a Glance
- Tasks: Drive revenue growth through accommodation, dining, events, and guest experiences.
- Company: Join the Chestnut collection, a vibrant hospitality brand.
- Benefits: Competitive salary, bonuses, discounts, and hybrid working options.
- Other info: Enjoy a fun, collaborative culture with great career development opportunities.
- Why this job: Make a real impact in hospitality while building strong guest relationships.
- Qualifications: Experience in hospitality sales and excellent communication skills.
The predicted salary is between 30000 - 40000 € per year.
The Opportunity
We're looking for a Sales Manager to join our Central Sales Team, driving revenue growth across accommodation, dining, events and guest experiences throughout the Chestnut collection. This is a commercially focused role centred around conversion, relationship management and revenue generation. You'll be responsible for managing larger enquiries, group bookings, venue hires and events, whilst supporting the wider sales function to maximise every revenue opportunity across the business. Working closely with operational teams, General Managers and senior stakeholders, you'll help deliver exceptional guest experiences whilst driving sales performance across the portfolio.
The ideal candidate will be proactive, commercially minded and passionate about hospitality, with the ability to build relationships, identify opportunities and convert enquiries into revenue.
What You'll Be Doing
- Sales & Revenue Growth
- Maximising revenue opportunities across accommodation, dining, events and experiences
- Managing and converting larger enquiries including venue hire, exclusive use and group accommodation bookings
- Driving proactive upselling opportunities across bedrooms, experiences, packages and events
- Managing guest and corporate enquiries professionally across phone, email and booking platforms
- Conducting property tours for corporate and leisure guests where appropriate
- Working towards agreed sales, conversion and revenue targets
- Identifying and executing new sales opportunities to grow revenue across the business
- Building strong guest relationships and supporting loyalty platform engagement
- Reservations & Operations
- Ensuring all reservations and event details are accurately recorded within booking systems
- Working closely with operational teams to ensure seamless guest experiences
- Supporting General Managers and Operations Managers with guest and system-related queries
- Ensuring all payments and deposits are collected in line with company policy
- Maintaining excellent knowledge of Chestnut properties, pricing, promotions and local experiences
- Team & Culture
- Acting as a brand ambassador for Chestnut at all times
- Supporting a collaborative and positive sales culture across the business
- Leading by example through professionalism, energy and strong communication
- Supporting the wider team with initiatives, events and commercial opportunities
- Living and promoting Chestnut's values: be genuine, be team-focused and have fun
What We're Looking For
- Previous experience within hospitality sales, reservations, events or revenue-focused roles
- Proven ability to convert enquiries into revenue opportunities
- Strong commercial awareness with a proactive sales approach
- Excellent communication and relationship-building skills
- Highly organised with strong attention to detail
- Comfortable managing multiple priorities in a fast-paced environment
- Passionate about hospitality and delivering exceptional guest experiences
- Experience using hospitality booking systems, CRM platforms or event management systems would be advantageous
Our Benefits
- Competitive salary
- Bonus and incentive opportunities
- 50% discount across all Chestnut pubs and hotels for you and your guests
- 25% discount across our retail brands
- Access to wellbeing and mental health support
- Development opportunities and training programmes
- Team socials and company events
- Hybrid working flexibility
- 28 days holiday including bank holidays, increasing with length of service
- Pension scheme and benefits platform
Sales Manager in Bury St Edmunds employer: Chestnut Group
Chestnut is an exceptional employer that prioritises employee growth and a vibrant work culture, making it an ideal place for a Sales Manager passionate about hospitality. With competitive salaries, generous discounts across our venues, and a commitment to wellbeing and development, we foster a collaborative environment where team members can thrive. Our focus on delivering outstanding guest experiences while supporting each other ensures that every day at Chestnut is both meaningful and rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Manager in Bury St Edmunds
✨Tip Number 1
Network like a pro! Get out there and connect with people in the hospitality industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. Building relationships can lead to opportunities that aren’t even advertised!
✨Tip Number 2
Practice your pitch! You never know when you’ll meet someone who could help you land that Sales Manager role. Prepare a short, engaging summary of your experience and what you bring to the table. Make it memorable!
✨Tip Number 3
Follow up after interviews or networking events. A simple thank-you email can go a long way in keeping you top of mind. Show your enthusiasm for the role and remind them why you’re the perfect fit!
✨Tip Number 4
Don’t forget to check our website regularly for new openings! We’re always looking for passionate individuals to join our team. Apply directly through our site to make sure your application gets the attention it deserves.
We think you need these skills to ace Sales Manager in Bury St Edmunds
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for hospitality shine through! Share specific experiences that highlight your enthusiasm and how you've contributed to exceptional guest experiences in the past.
Be Commercially Minded:Make sure to emphasise your commercial awareness. Talk about how you've successfully identified and converted revenue opportunities in previous roles, and how you plan to do the same with us at StudySmarter.
Tailor Your Application:Don’t just send a generic application! Tailor your CV and cover letter to reflect the skills and experiences mentioned in the job description. Show us why you're the perfect fit for our Sales Manager role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Chestnut Group
✨Know Your Stuff
Make sure you have a solid understanding of the Chestnut collection and its offerings. Familiarise yourself with their accommodation, dining options, and events. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Showcase Your Sales Skills
Prepare specific examples from your past experiences where you've successfully converted enquiries into revenue. Highlight your proactive sales approach and how you've built strong relationships with clients. This will demonstrate your ability to drive revenue growth effectively.
✨Practice Makes Perfect
Rehearse common interview questions related to hospitality sales and relationship management. Think about how you would handle larger enquiries or upselling opportunities. Practising your responses will help you articulate your thoughts clearly during the interview.
✨Be a Team Player
Emphasise your collaborative spirit and how you can contribute to a positive sales culture. Share examples of how you've supported team initiatives in the past. This aligns with Chestnut's values and shows that you're not just focused on individual success.
