At a Glance
- Tasks: Lead and inspire a dynamic team to deliver exceptional guest experiences.
- Company: Join Chestnut, a growing group of pubs with a focus on quality and community.
- Benefits: Enjoy flexible hours, discounts, bonuses, and fun team events.
- Other info: Opportunities for personal growth and development in a supportive environment.
- Why this job: Be part of a vibrant hospitality team shaping the future of great service.
- Qualifications: Passionate about hospitality with a commitment to teamwork and guest satisfaction.
The predicted salary is between 28800 - 43200 £ per year.
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The Packhorse Inn holds a special place in the Chestnut story as the property where it all began. Located in Newmarket, it has long been known as a welcoming, food-led inn with a strong connection to its local community. Blending traditional character with a lively, relaxed atmosphere, it offers both dining and guest rooms, making it a familiar and much-loved place for locals and visitors alike.
known for its beautiful rooms and locally sourced food is looking for a dynamic Assistant Manager to join our team. Working closely with the General Manager, we are seeking an experienced professional with a drive to meet and exceed financial expectations with a passion for delivering a great guest experience.
Job Requirements:
- Lead and inspire the FOH and BOH team to achieve high standards of service.
- Collaborate closely with other management within the property to ensure seamless guest experience
- Leading guests through all aspects of an enjoyable restaurant/hotel experience
- Recruit, train, and develop team members, fostering a cohesive and high-performing team.
- Wet stock management within the property
- Drive financial performance by meeting and surpassing financial expectations.
- Cultivate a positive and motivated work environment, ensuring all team members perform to their best abilities.
- Cash management
Why Join Us?
At Chestnut, we believe in rewarding our team, supporting personal growth, and creating a work environment that feels like home.
Incentives & Perks
- Team & Individual Incentives – Enjoy rewards for your hard work, including staff days out and even trips abroad.
- Bonus Schemes – Performance-based rewards to recognise your contribution.
- Employee Assistance Programme (EAP) – Free, confidential support for wellbeing, finances, and more.
- Team Parties & Social Events – Regular events to connect, relax, and celebrate together.
- Work Anniversary Rewards – Your commitment is celebrated every year.
- Refer a Friend Scheme – Recommend a friend and earn a cash bonus when they join us.
- Peter Graham Wine Discounts – Enjoy exclusive pricing on carefully selected wines.
- Family & Friends Discounts – Share special perks with those you care about.
- Team Discounts – Up to 50% off your food bill at our venues.
- Overnight Stays from £75 – Take a break at any Chestnut property at a reduced rate.
- High Street Discounts – Save on retail, dining, and travel with exclusive deals.
- Free Meal on Duty – Enjoy a freshly prepared meal every shift.
- Tips + Wagestream Access – Track your earnings in real-time and access pay as you earn.
- Flexible Hours – We help you maintain a healthy work-life balance.
- Learning & Development – Grow your career with access to accredited training courses and continuous development opportunities.
We’re looking for enthusiastic, passionate individuals who:
- Love working with high-quality, locally sourced ingredients
- Take pride in delivering a fantastic guest experience
- Are team players who contribute to a warm, welcoming atmosphere
- Want to grow their skills through training and accredited learning
- Are ready to be part of a company that’s shaping the future of great hospitality?
Who are Chestnut?
Located within the East Anglia region, we are a growing group of stunning pubs with rooms, big houses and bottle shops. We are proud yet humble and at our core, we always strive to do the best we can for our fantastic people. Our team members are at the heart of who we are, which is why we offer a variety of hours to suit our team members and their personal commitments.
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Assistant Manager employer: Chestnut Group
Contact Detail:
Chestnut Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for an Assistant Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company culture at Chestnut. Understand their values and how they treat their staff and guests. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your pitch! Be ready to explain why you're the perfect fit for the Assistant Manager position. Highlight your experience in leading teams and driving financial performance, and don’t forget to mention your passion for delivering great guest experiences.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Chestnut family. Don’t miss out on this opportunity!
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the hospitality industry shine through. We want to see that you’re not just looking for a job, but that you genuinely care about delivering a fantastic guest experience.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience that aligns with the Assistant Manager role. We love seeing how your past roles have prepared you to lead and inspire teams in a dynamic environment like ours.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to spot. This helps us quickly see why you’d be a great fit for our team!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our Chestnut family!
How to prepare for a job interview at Chestnut Group
✨Know the Company Inside Out
Before your interview, take some time to research The Packhorse Inn and Chestnut as a whole. Understand their values, mission, and what makes them unique in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll be leading a team, so be prepared to discuss your leadership style. Think of specific examples where you've inspired or developed team members. Highlight how you can cultivate a positive work environment and drive performance, which is key for this role.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you'd handle real-life situations in the restaurant or hotel setting. For instance, think about how you would manage a difficult guest or resolve a conflict within your team. Practising these scenarios will help you articulate your problem-solving skills during the interview.
✨Emphasise Your Passion for Guest Experience
The job description highlights the importance of delivering a fantastic guest experience. Be ready to share your thoughts on what excellent service looks like and how you’ve contributed to it in previous roles. Your enthusiasm for creating memorable experiences will resonate well with the interviewers.