At a Glance
- Tasks: Manage golf operations, competitions, and events while ensuring an exceptional member experience.
- Company: Pannal Golf Club, a prestigious and financially secure club with a rich history.
- Benefits: Competitive salary, 50% off golf membership, free meals, and professional development opportunities.
- Other info: Collaborative environment with opportunities for career growth and involvement in club success.
- Why this job: Join a dynamic team and play a key role in enhancing the member experience at an award-winning club.
- Qualifications: Experience in golf or hospitality, strong organisational skills, and excellent communication abilities.
The predicted salary is between 28000 - 33000 £ per year.
Pannal Golf Club is looking for an outstanding Golf Operations Manager – someone who takes genuine pride in running golf operations to the highest standard and sees the member experience as their personal responsibility.
This is a senior role within a financially secure, ambitious club with a clear strategic vision, an engaged Board and a dedicated team.
The Golf Operations Manager deputises for the General Manager and plays a pivotal part in the day-to-day life of the Club.
- What sets Pannal apart
- A distinguished heathland course of genuine standing within Yorkshire golf, founded in 1906.
- Awarded the Silver Flag at the 59club UK & Ireland Service Excellence Awards 2026 – in only our second year of association.
- An active, multi-year Course Development Plan, supported by an advisory relationship with The R&A through their Sustainable Agronomy Service.
- A clear Strategic Plan, a financially stable Club, and a supportive Board – a strong platform to build on, not a turnaround.
Key Responsibilities
- Manage day-to-day golf operations, competitions and major Club events from planning through to delivery.
- Produce and manage tee sheets, competition start sheets and weekly Club itineraries, keeping all systems and communications up to date.
- Co-ordinate all aspects of visitor and society golf – from initial enquiry through to post-visit follow-up – delivering an experience that reflects the Club’s 59club standards.
- Meet and greet societies on arrival, ensuring their needs are met throughout the day.
- Maximise visitor and society revenue through proactive sales, relationship management and promotion of available tee times.
- Oversee member communications, competition schedules, Club V1 administration and the Club diary.
- Support marketing, social media and promotional activities to promote the Club and its members’ achievements.
- Work closely with the General Manager, Board, sub-committees and department managers to ensure outstanding service and continuous improvement.
- Deputise for the General Manager as required.
- Ideal Candidate
- Experience in a golf, hospitality, leisure or customer-focused environment, ideally within a private members’ club.
- Strong organisational skills and proven ability to manage multiple events and priorities without losing attention to detail.
- Commercial awareness with a focus on growing visitor and society income.
- Excellent communication and interpersonal skills – warm, professional and confident with members, guests and external partners.
- Customer-focused, proactive and passionate about golf.
- Proficiency in golf management systems including BRS, Club V1 and Golf Genius; working knowledge of WHS.
- Knowledge of England Golf regulations and experience in competition administration.
- Experience of marketing, social media management and club promotion. Competitive salary ranging from £28k – £33k depending on experience, plus pension.
- 50% off golf membership.
- Free staff meals on duty.
- Free membership of GCMA & CMAE (the leading professional bodies for golf and club managers).
- Professional development opportunities within an ambitious, award-winning club.
- A collaborative working environment and the opportunity to play a key role in the future success of a prestigious, financially secure club.
CMAE produces a monthly e-newsletter - Club Networker, which is filled with the latest news in the club industry, plus updates about the CMAE and partners.
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Golf Operations Manager, Pannal Golf Club employer: Chestfield Golf Club
Chestfield Golf Club offers a vibrant work environment where passion for golf and hospitality meets exceptional service. As a leader in the industry, we prioritise employee growth through continuous training and development opportunities, fostering a culture of teamwork and excellence. Located in a picturesque setting, our club not only provides competitive benefits but also a unique chance to be part of a community dedicated to creating memorable experiences for our members and guests.
StudySmarter Expert Advice🤫
We think this is how you could land Golf Operations Manager, Pannal Golf Club
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Chestfield Golf Club. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Chestfield Golf Club
Don't be shy about reaching out to Chestfield Golf Club directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Golf Operations Manager, Pannal Golf Club
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Chestfield Golf Club and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Chestfield Golf Club
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
