At a Glance
- Tasks: Lead clubhouse operations, enhance member experiences, and drive hospitality revenue growth.
- Company: Prestigious private members' golf club with a rich history since 1899.
- Benefits: Exceptional salary, benefits package, and potential on-site accommodation.
- Other info: Opportunity for career growth and involvement in exciting clubhouse refurbishment projects.
- Why this job: Join a dynamic team and shape the future of hospitality at a renowned golf club.
- Qualifications: Experience in hospitality management, strong leadership, and excellent communication skills.
The predicted salary is between 40000 - 50000 £ per year.
Legacy Golf Advisors continue their partnership with Porters Park GC as we look to search for a new Clubhouse & Hospitality Manager, to help lead the day‑to‑day operation of the clubhouse and hospitality operations. Founded in 1899, Porters Park is a classic parkland course that is picturesque, inspiring, challenging, and usually playable throughout the year. We are very proud of our course as a true test of golf and Porters Park is one of Hertfordshire’s most prestigious Private Members Golf Clubs.
The Role: This is a key operational leadership role focused on delivering high standards of hospitality, driving food & beverage and event revenue growth, enhancing member and guest experience, and overseeing the effective operation and presentation of the clubhouse facilities. Working closely with the General Manager, the successful candidate will play a central role in the continued development of the Club’s hospitality offering, helping maximise the opportunities presented by the upcoming £0.5m clubhouse refurbishment project and wider investment into the member experience. The role requires a hands‑on leader who can balance operational delivery, people management, sales growth, and facilities oversight within a modern private members’ club environment.
Essential Experience & Skills:
- Previous experience within hospitality, clubhouse, hotel, leisure, or private members’ club operations.
- Strong food & beverage operational background.
- Experience managing front‑of‑house teams and service standards.
- Experience in driving event sales, hospitality revenue, or commercial activity.
- Strong leadership and people management capability.
- Excellent interpersonal and communication skills.
- Highly organised with a strong attention to detail.
- Commercially aware and operationally focused.
- Flexible approach to evenings, weekends, and event operations.
- Strong IT and administrative capability.
- Experience within a golf club or private members’ club environment.
- Experience coordinating functions, golf days, or member events.
- Understanding of clubhouse facilities management and contractor coordination.
- Knowledge of hospitality‑related compliance requirements.
- Familiarity with club management systems such as Intelligent Golf.
Personal Characteristics:
- Service‑driven and highly professional.
- Energetic, proactive, and hands‑on.
- Commercially minded with a passion for hospitality.
- Calm under pressure and solutions focused.
- A strong team leader and motivator.
- Someone who takes pride in maintaining high operational standards.
- Approachable and confident building relationships with members, guests, staff, and suppliers.
Remuneration: An exceptional salary & benefits package, commensurate with a prestigious club in the S‑E and with the experience and skills of the applicant. On‑site accommodation could be available, if required.
Application process: To apply, candidates should send a letter, in strictest confidence, highlighting your motivation for seeking the post and relevant experience, an up‑to‑date CV including qualifications, details of your current remuneration and ability to relocate, if necessary.
Clubhouse & Hospitality Operations Manager, Porters Park Golf Club employer: Chestfield Golf Club
Porters Park Golf Club is an exceptional employer, offering a vibrant work culture that prioritises high standards of hospitality and member experience. With a commitment to employee growth and development, particularly through the upcoming £0.5m clubhouse refurbishment, staff can expect unique opportunities to enhance their skills in a prestigious environment. The club's picturesque setting and strong community focus make it a rewarding place to work for those passionate about hospitality and golf.
StudySmarter Expert Advice🤫
We think this is how you could land Clubhouse & Hospitality Operations Manager, Porters Park Golf Club
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Chestfield Golf Club. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Chestfield Golf Club
Don't be shy about reaching out to Chestfield Golf Club directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Clubhouse & Hospitality Operations Manager, Porters Park Golf Club
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Chestfield Golf Club and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Chestfield Golf Club
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
