We are currently looking for experienced Lettings Negotiators to join our successful team across a number of our London branches. As a Lettings Negotiator at Chestertons, you will play a pivotal role in connecting Landlords with Tenants, owning and growing your patch, providing expert and excellent guidance throughout the process
We are looking for an individual who thrives on success, relishes working in a competitive, professional environment, passionate about property and wants to be lucratively rewarded for their hard work. As home to some of the most successful estate agents in London, the successful candidate will work to exceptionally high standards and take pride in their success, but also the success of their team and the company as a whole.
About the role
Hours: Monday - Friday 8:30am - 6pm (1 in 3 Saturdays 10am - 4pm)
Base Salary: £18,000 - £22,000 as a basic salary, with additional earning potential through our highly lucrative commission scheme
Travel or Car Allowance: Depending on your role, you will enjoy either a travel allowance (£2,500 PA) or a car allowance (£5,000 PA) to support your daily commute
Key Responsibilities:
- Registering interest and arranging viewings: Be the catalyst in connecting potential tenants with their perfect property
- First-Class Customer Service: Delight Landlords and applicants alike with exceptional service, exceeding their expectations every step of the way
- Going the Extra Mile: Stand out by providing personalised attention and ensuring applicants needs are expertly managed
- Master of the Offer Process: Take charge of managing the offer process from start to finish, ensuring smooth negotiations and successful outcomes
- Target Driven: Embrace the challenge of setting and surpassing targets, leveraging your passion for delivering results
About You
- Minimum 12 months experience in residential lettings
- CRM experience - we use Reapit
- Demonstrated experience of consistently hitting and, ideally, overachieving your KPIs & targets
- The ability and desire to work & thrive in a fast-paced environment
- People Person: Interacting with people in an empathetic way, building trust, managing expectations and delivering a fantastic buyers experience
- Strong Work Ethic: Demonstrate a dedication to delivering exceptional service and results
- Team Player: Collaborate effectively with colleagues to achieve shared goals
Recruitment Process
All CVs will be reviewed by a (human) member of the Talent Acquisition team. If successful, a member of the TA team will reach out to you directly to guide you through the recruitment process.
1st Stage - A 20 minute screening phone call with Talent Acquisition to discuss your experience, life as a Negotiator at Chestertons, run through some standard HR questions and assess general suitability and culture fit.
2nd Stage - In person meeting with a Branch Director. A 2-way conversation in branch where you can learn more about the role of a Lettings Negotiator at Chestertons and we can learn more about you. Remember, you are interviewing us as much as we are interviewing you so come prepared with questions.
Final Stage - In person meeting with a Regional Director. A final chance for you to sell yourself to us and for us to sell Chestertons to you.
About The Company
Chestertons: Established for over 200 years, Chestertons is a successful London-based estate agency with over 30 branches across the capital. We are a highly-respected authority on London property and take pride in our reputation as an innovative and dynamic business.
Campions: Campions is one of the fastest growing sales and lettings agency groups in the UK. It currently includes the Chestertons, Chase Buchanan, Retirement Homesearch and Campions Lettings & Management brands which collectively sell, rent and manage thousands of properties across the country every year.
Perks That Make a Difference:
Benefits: Employee assistance programme, competitive holiday allowance + public holidays, charity matching and payroll giving, contribution towards eye care tests, annual flu vaccination vouchers, birthday leave, health cash plan plus a range of other additional benefits that are linked to specific job grades.
We are an equal opportunities employer, we welcome applications from everyone who is excited by the opportunity to join us. At Campions, we are committed to creating a diverse and inclusive workplace. We will thoroughly consider all applications without attention to ethnicity, religion, sexual orientation, gender, identity, family or parental status, national origin, veteran status, neurodiversity status, or disability status.
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Senior Lettings Negotiator employer: Chestertons
Chestertons is an exceptional employer, offering a dynamic work culture that prioritises professional development and team collaboration. Located in the vibrant Chiswick area of West London, employees benefit from a supportive environment that encourages growth and innovation, alongside competitive compensation and performance incentives. Join us to be part of a historic agency that values excellence in customer service and fosters a strong sense of community among its staff.
