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For Companies At a Glance
- Tasks: Manage office operations, support sales, and provide exceptional customer service.
- Company: Dynamic property lettings company in vibrant Notting Hill.
- Benefits: Competitive salary, flexible working options, and a supportive team environment.
- Why this job: Join a fast-paced team and make a real impact in the property industry.
- Qualifications: Strong organisational skills and a passion for customer service.
- Other info: Opportunity for career growth in a thriving sector.
The predicted salary is between 36000 - 60000 £ per year.
Location: Notting Hill
Hours: Office based Monday to Friday with 1 day working from home once settled.
Are you a dynamic individual with a flair for exceptional customer service? Do you excel in fast-paced environments and enjoy managing various tasks? If you’re eager to make an impact in the thriving world of property lettings, we want to hear from you!
Overview of Key Duties:
- Administrative Support
- Document Management: Handle documentation related to property sales, including listings and pre-offer information.
- Data Entry: Update and maintain databases with property details, client information, and transaction records.
- Scheduling: Coordinate client appointments, property viewings, and manage the office calendar.
- Correspondence: Manage communications, including emails, phone calls, and mail, ensuring timely responses.
- Client Interaction: Greet clients, address inquiries, and provide detailed information about properties and services.
- Problem Resolution: Resolve client issues or complaints promptly and professionally, maintaining high satisfaction levels.
- Property Listings: Assist in preparing and updating property listings, ensuring accuracy both online and in office.
- Promotional Activities: Support marketing efforts, including preparing promotional materials and organising local events.
- Reporting: Generate and distribute sales performance reports to the management team.
- Office Management: Keep the office organised, stocked with supplies, and ensure a professional environment.
- Coordination: Serve as a liaison between the sales team and other departments, fostering effective communication and collaboration.
- Compliance: Ensure all transactions and activities adhere to relevant regulations and company policies.
- CRM Systems: Utilise CRM systems to track client interactions and manage data efficiently.
- Software Proficiency: Use office software (e.g., Microsoft Office Suite) and industry-specific tools effectively.
Office Coordinator / Senior Office Coordinator - Sales employer: Chestertons
Contact Detail:
Chestertons Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Office Coordinator / Senior Office Coordinator - Sales
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues to let them know you're on the hunt for an Office Coordinator role. You never know who might have a lead or can put in a good word for you!
✨Tip Number 2
Prepare for those interviews! Research the company and practice common interview questions. Show them your customer service skills and how you thrive in fast-paced environments – that's what they're looking for!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in making you memorable. It shows your enthusiasm for the role and keeps you on their radar.
✨Tip Number 4
Don't forget to apply through our website! We love seeing applications directly from candidates who are eager to join us. Plus, it makes it easier for us to keep track of your application!
We think you need these skills to ace Office Coordinator / Senior Office Coordinator - Sales
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We love dynamic individuals who can bring a bit of flair to the office. Don’t be afraid to show us why you’re the perfect fit for our team.
Tailor Your CV: Make sure to tailor your CV to highlight your experience in customer service and administrative support. We want to see how your skills align with the key duties mentioned in the job description, so don’t hold back!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, especially in a fast-paced environment like ours. Make it easy for us to see your qualifications at a glance!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Chestertons
✨Know Your Stuff
Before the interview, make sure you’re familiar with the company and its role in property lettings. Research their values, recent projects, and any news related to them. This will help you tailor your answers and show that you're genuinely interested.
✨Showcase Your Customer Service Skills
Since the role involves exceptional customer service, prepare examples from your past experiences where you’ve successfully resolved client issues or provided outstanding service. Be ready to discuss how you handle difficult situations and maintain high satisfaction levels.
✨Demonstrate Organisational Skills
As an Office Coordinator, organisation is key. Bring up specific instances where you’ve managed multiple tasks or coordinated schedules effectively. You might even want to mention any tools or methods you use to stay organised, like CRM systems or project management software.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the office culture, or how success is measured in this role. This shows that you’re engaged and thinking about how you can contribute to the company’s success.
