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- Tasks: Help people find their dream rental homes and guide them through the lettings process.
- Company: Join Chestertons, a respected London estate agency with a dynamic team.
- Benefits: Competitive salary, commission potential, holiday allowance, and health perks.
- Why this job: Make a real impact in people's lives while growing your career in property.
- Qualifications: Customer-facing experience and strong communication skills are essential.
- Other info: Diverse and inclusive workplace with excellent growth opportunities.
The predicted salary is between 20000 - 22000 £ per year.
Hours: 8:30am - 6pm (Monday to Friday, occasional Saturdays may be required).
Base Salary: £20,000 - £22,000 as a basic salary, with additional earning potential through our commission scheme OTE £60,000 (First year earnings).
About the Role:
We are seeking a dynamic and motivated Build to Rent Lettings Negotiator to join our growing team. The successful candidate will play a key role in the leasing of high-quality rental properties within our Build to Rent (BTR) portfolio in Canary Wharf.
- Qualify new applicants and guide them through the lettings process from initial enquiry to tenancy agreement and move in.
- Arrange and conduct property viewings with professionalism and enthusiasm and in-depth knowledge of our BTR developments and amenities.
- Handle inbound inquiries and generate interest through proactive marketing and networking.
- Conduct referencing checks and ensure compliance with all relevant legislation is met.
- Deliver exceptional service to applicants, residents, and landlords.
- Manage client expectations effectively, aiming to exceed them every time.
- Collaborate with the BTR in-house teams to ensure a seamless move-in experience.
- Introduce new business opportunities.
Key Requirements:
- Previous experience in lettings, sales or a customer-facing sales role - BTR experience is advantageous but not necessary.
- Strong negotiation and sales skills with a customer-centric approach.
- Excellent communication skills, both written and verbal.
- Ability to work independently and within a team.
- A proactive and driven attitude with a passion for property.
- Knowledge of relevant rental legislation and compliance.
- Proficiency in Microsoft Office and CRM software.
About The Company:
Chestertons: Established for over 200 years, Chestertons is a successful London-based estate agency with over 30 branches across the capital. We are a highly-respected authority on London property and take pride in our reputation as an innovative and dynamic business.
Campions: Campions is one of the fastest growing sales and lettings agency groups in the UK. It currently includes the Chestertons, Chase Buchanan, Retirement Homesearch and Campions Lettings & Management brands which collectively sell, rent and manage thousands of properties across the country every year.
Perks That Make a Difference:
- Employee assistance programme
- Competitive holiday allowance + public holidays
- Charity matching and payroll giving
- Contribution towards eye care tests
- Annual flu vaccination vouchers
- Birthday leave
- Health cash plan plus a range of other additional benefits that are linked to specific job grades.
We are an equal opportunities employer, we welcome applications from everyone who is excited by the opportunity to join us. At Campions, we are committed to creating a diverse and inclusive workplace. We will thoroughly consider all applications without attention to ethnicity, religion, sexual orientation, gender, identity, family or parental status, national origin, veteran status, neurodiversity status, or disability status.
Lettings Negotiator - Build To Rent employer: Chestertons
Contact Detail:
Chestertons Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lettings Negotiator - Build To Rent
✨Tip Number 1
Get to know the company inside out! Research Chestertons and Campions, their values, and their BTR portfolio. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! You’ll need to sell yourself just like you would a property. Prepare a brief introduction about your experience and why you’re the perfect fit for the Lettings Negotiator role.
✨Tip Number 3
Network like a pro! Attend industry events or connect with current employees on LinkedIn. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 4
Don’t forget to follow up! After interviews or networking chats, send a quick thank-you note. It shows your enthusiasm and keeps you fresh in their minds as they make decisions.
We think you need these skills to ace Lettings Negotiator - Build To Rent
Some tips for your application 🫡
Show Your Passion for Property: When writing your application, let your enthusiasm for the property market shine through. We want to see that you’re not just looking for a job, but that you genuinely care about helping people find their perfect home.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Lettings Negotiator role. Highlight any relevant experience in lettings or customer service, and don’t forget to mention your strong communication skills – they’re key for us!
Be Professional Yet Approachable: While we love a friendly vibe, it’s important to maintain professionalism in your written application. Use clear language and check for typos – we want to see that you can communicate effectively, just like you would with clients.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive – a quality we value highly!
How to prepare for a job interview at Chestertons
✨Know Your Properties Inside Out
Before the interview, make sure you research the Build to Rent properties that the company manages. Familiarise yourself with their features, amenities, and the local area. This will not only impress your interviewers but also show your genuine interest in the role.
✨Show Off Your Communication Skills
As a Lettings Negotiator, excellent communication is key. Practice articulating your thoughts clearly and confidently. You might even want to prepare a few examples of how you've successfully communicated with clients in the past, especially in challenging situations.
✨Demonstrate Your Customer-Centric Approach
Think of specific instances where you've gone above and beyond for a customer. Be ready to discuss how you manage client expectations and deliver exceptional service. This will highlight your suitability for a role that revolves around client satisfaction.
✨Prepare for Role-Play Scenarios
Expect some role-play during the interview, where you might have to conduct a mock property viewing or handle an inquiry. Practising these scenarios can help you feel more comfortable and showcase your negotiation skills and enthusiasm for the role.