Chesterfield Royal Hospital NHS Foundation Trust is seeking a Patient Advice and Liaison Officer to join the Patient Experience and Complaints Team in a temporary role for up to six months. The position is part-time at 15 hours per week and focuses on delivering an impartial, personal PALS service to patients, relatives and staff.
The role involves handling queries, resolving complaints, data reporting, and supporting improvements in patient experience.
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PALS Officer: Patient Experience Advocate in Chesterfield employer: Chesterfield Royal
Chesterfield Royal Hospital NHS Foundation Trust is an exceptional employer, offering a supportive work environment where staff can thrive both personally and professionally. With a strong focus on employee wellbeing, the hospital provides access to a dedicated health and wellbeing hub, flexible working arrangements, and numerous opportunities for career development within the integrated health and social care community across Derbyshire. Located in the picturesque town of Chesterfield, employees enjoy a vibrant local culture, competitive housing options, and easy access to stunning natural landscapes, making it an ideal place to live and work.