Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Greet guests, manage wait times, and promote dining options.
- Company: Join Red Carnation Hotels, a family-owned luxury hotel group with award-winning properties.
- Benefits: Enjoy 20-27 days holiday, service charge, discounts, and paid volunteering days.
- Why this job: Be part of a vibrant team in a prestigious hotel, enhancing guest experiences daily.
- Qualifications: Previous experience in hospitality, excellent communication skills, and a friendly demeanour required.
- Other info: Work in the heart of Mayfair with opportunities for professional development and recognition.
The predicted salary is between 20318 - 26776 £ per year.
We are seeking an experienced Host / Hostess to join our team. The ideal candidate will have prior experience in a similar role, possess a warm and approachable personality, and demonstrate excellent attention to detail. A committed team player who is personable with guests, this individual will play an important role in delivering an exceptional guest experience.
This is a full-time role and will be reporting into the Food & Beverage Manager.
Location: The Chesterfield Mayfair, London
Employment Type: Full-time/ 40 hours per week
Working Pattern: 5 days on 2 days off
Salary: £25,397 per annum + service charge
Key Responsibilities of a Host / Hostess:
- Greet guests with a friendly smile, providing accurate wait times and escorting them to the dining areas.
- Answer telephone calls and email inquiries in accordance with company standards.
- Promote and upsell all Food & Beverage outlets to guests.
- Complete administrative tasks as needed.
What are we looking for?
- Previous experience in a similar role, ideally within a luxury or fine dining environment.
- A genuine smile, excellent communication skills, and a professional, approachable demeanour.
- Strong attention to detail and ability to multitask.
- A team player who can also work independently when needed.
What's in it for you?
- Holiday allowance starting at 20 days and increasing with length of service up to 27 days + 8 bank holidays.
- Excellent service charge added to your salary every month.
- Professional, award winning learning and development opportunities from day one.
- Fantastic recommend a friend and family bonus scheme worth up to £600.
- Enhanced paid maternity leave & paternity leave.
- 50% off on food and 25% off on beverages in any Red Carnation Hotels F&B outlets.
- Discounted accommodation rates at Red Carnation Hotels worldwide.
- Two paid volunteering days each year, because we care about our community.
- Access to immediate Employee Assistance Programme, because we care about our employees.
- Vibrant hotel recognition events every month and hotel-based incentives (Employee of the Month / Manager of the Quarter).
- Social and team building events per hotel.
- Global Employee Appreciation Party, where we get to celebrate our incredible teams.
- Free meals on duty.
- Complimentary uniform and dry-cleaning services.
Red Carnation Hotels is an Equal Opportunities Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Contact Detail:
Chesterfield Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Host / Hostess 4on 4off
✨Tip Number 1
Familiarise yourself with the Chesterfield Mayfair and its unique offerings. Understanding the hotel's atmosphere, dining options, and guest expectations will help you engage more effectively during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of Red Carnation Hotels. They can provide valuable insights into the company culture and what it takes to succeed as a Host / Hostess, which can give you an edge in your application process.
✨Tip Number 3
Prepare to showcase your customer service skills through role-play scenarios. Practising how you would handle various guest interactions can help you feel more confident and articulate during the interview.
✨Tip Number 4
Highlight your ability to multitask and pay attention to detail in conversations. Be ready to share specific examples from your previous experience that demonstrate these skills, as they are crucial for the Host / Hostess role.
We think you need these skills to ace Host / Hostess 4on 4off
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality, particularly in roles similar to Host / Hostess. Emphasise your communication skills and attention to detail, as these are key for this position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and passion for providing excellent guest experiences. Mention specific examples from your previous roles that demonstrate your ability to greet guests warmly and handle inquiries professionally.
Highlight Relevant Skills: In your application, clearly outline skills that match the job description, such as multitasking, teamwork, and customer service. Use bullet points for clarity and impact.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the role.
How to prepare for a job interview at Chesterfield Hotel
✨Show Your Warmth
As a Host / Hostess, your personality is key. Make sure to greet your interviewer with a genuine smile and maintain a friendly demeanour throughout the conversation. This will demonstrate your ability to create a welcoming atmosphere for guests.
✨Highlight Relevant Experience
Be prepared to discuss your previous experience in similar roles, especially in luxury or fine dining environments. Share specific examples of how you handled guest interactions and any challenges you faced, showcasing your attention to detail and multitasking abilities.
✨Know the Company
Research Red Carnation Hotels and The Chesterfield Mayfair before your interview. Familiarise yourself with their values, awards, and commitment to employee development. This knowledge will show your enthusiasm for the role and help you align your answers with the company's ethos.
✨Prepare Questions
At the end of the interview, be ready to ask insightful questions about the team dynamics, training opportunities, or the hotel's approach to guest experiences. This not only shows your interest but also helps you determine if the company culture is the right fit for you.
