Business Administration Apprentice (Curriculum support)

Introduction

The successful candidate will be undertaking data processing tasks and support including supporting students and apprentices within the Engineering and Service Sector department, dealing with general enquiries, monitoring and reporting attendance and assisting with curriculum initiatives in the area.

About the Employer

Working at Chesterfield College means you join a team which is aspirational, driven and passionate about doing the very best for our learners and employers. Our learners are at the centre of all we do inspiring our mission statement “Inspiring futures, changing lives” and this extends to our colleagues as well.

What You'll Do

• Provide administrative support to the team to a high standard of accuracy and presentation, to include producing general correspondence and reports, and the execution of general office duties
• Work effectively together with work‑based and class‑based colleagues as one team, respecting and valuing each other to deliver outstanding services to students and apprentices
• Support managers and directors in accurate record keeping for students, apprentices and staff teams
• Arrange room and IT resource bookings for meetings, events and other activities within the directorate, using central systems and process to record usage
• Provide support for the setup and start of Apprenticeship and Commercial courses within the directorate, ensuring that students and apprentices receive excellent customer service during their time on‑programme
• Support marketing activity and provide support for the setup and promotion of directorate events, student‑led activities and stakeholder events as required
• Provide a central point of contact for students and apprentices studying within the directorate, ensuring that messages to staff are effectively communicated, concerns are acted upon and that complaints are managed in‑line with college processes
• Produce letters, reports, minutes and other correspondence using a range of software, to a high standard of accuracy and presentation

Training Outcome

Potential employment on completion of the apprenticeship for the right candidate or progression to a higher‑level qualification.

Skills Required

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Presentation skills
• Administrative skills
• Analytical skills
• Logical
• Team working
• Initiative

Qualifications

• Essential – GCSE English – 4/C or above
• Essential – GCSE Maths – 4/C or above

Course Information

Course: Business administrator (level 3)
Level: 3
Route: Business and administration
Apprenticeship Level: Advanced

Working Arrangements

Working Week: Monday - Thursday, 08:30 – 17:00. Friday, 08:30 – 16:30.
Expected Duration: 1 Year 3 Months.
Training Provider: CHESTERFIELD COLLEGE